Titus-Will Ford
Tacoma, WA
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221 Reviews of Titus-Will Ford
Craig J. was awesome! Not to mention, he is also a handsome devil! He really went above and beyond to get us a great deal on our Bronco Raptor (aka. Jaws). Go was awesome! Not to mention, he is also a handsome devil! He really went above and beyond to get us a great deal on our Bronco Raptor (aka. Jaws). Go see Craig, he will make it as painless as possible. More
5 star experience with RJ Singh and Joseph Reveles, both spent a lot of time with me with zero pressure tactics - I got my heart set on a used Platinum - they let me think it over (never hounded me, they kn spent a lot of time with me with zero pressure tactics - I got my heart set on a used Platinum - they let me think it over (never hounded me, they know I wanted it) - when I came back, I felt ready - but we couldn’t get it to my OTD price point. After all that leg work, it was disappointing but I was %100 ready to walk - RJ got me narrow down what I liked about that platinum - found me one of their last NEW Lariats on the lot with everything that I thought I wanted the Platinum for. I looked at a lot of trucks elsewhere - I was surprised they had one in the Goldilocks zone - at least after all the rebates and discounts it was New - and out the door with my budget - Threw in the spray in bed liner - the whole process was seamless. I don’t expect perfection - it’s Ford. Just be straight with me and don’t waste my time - and with that said, nothing is ever perfect - if you buy new, watch out for those after market added warranties - it wasn’t RJ or Joseph, but somebody did try- for real TW, no means no - careful how you push that, especially on new vehicles (I get it for used I guess?) All in all though - very positive and straight forward experience. RJ, Joseph, Paul - I’d do business with them again, no doubt. More
Brought my brand new truck in with torn front mudflap, told me I must have been abusing it. Said they were going to put it up on the auto rack to check. After seeing that it was definitely not abused they told me I must have been abusing it. Said they were going to put it up on the auto rack to check. After seeing that it was definitely not abused they denied my warranty for a stock part anyway. Shop elsewhere!! More
Pamela, my sales person, was great to work with and very responsive. I purchased from out of state and she and the dealership made it a smooth process. I was able to arrange my own inspection and shippi responsive. I purchased from out of state and she and the dealership made it a smooth process. I was able to arrange my own inspection and shipping and they worked with all parties every step of the way. The car I purchased is in great shape and the price was very fair. Happy with my experience. More
We had a great experience with Paul at Titus-Will Ford! He is very personable and easy to work with. They have a lot of great inventory here. He is very personable and easy to work with. They have a lot of great inventory here. More
Super knowledgeable, friendly and helpful team! Highly recommended working with RJ Singh, he’s the best and really understood my needs for a first time truck buyer. He managed my custom ordered F1 Highly recommended working with RJ Singh, he’s the best and really understood my needs for a first time truck buyer. He managed my custom ordered F150 and provided amble guidance and support to decide on the right trim and options based on my budget and needs. Go RJ!!! More
Misdiagnosed Repair - $1,319 Later, Same Problem Persists I brought my 2020 Ford Raptor to Titus Will Ford on 7/7/25 with engine shaking, acceleration lag, and a blinking check engine light. They Persists I brought my 2020 Ford Raptor to Titus Will Ford on 7/7/25 with engine shaking, acceleration lag, and a blinking check engine light. They diagnosed it as faulty spark plugs and charged me $1,319.40 for the repair, assuring me it would fix the problem. Immediately after pickup, the exact same symptoms returned. I returned multiple times with video evidence of the continuing issues. Service Manager Justin admitted the spark plugs “could be part of the problem” but “didn’t know” if they would fix it - essentially admitting they charged me for guesswork, not a proper diagnosis. Despite promises from their service advisor that they would “work with me” on a refund, Justin refused any resolution when I requested my money back for the failed repair. I paid $1,319.40 for a repair that didn’t work, and they won’t stand behind their service. I cannot recommend this dealership. Find somewhere that will properly diagnose your vehicle before charging you thousands of dollars. More

