Titus-Will Toyota - Tacoma

I take my car in for oil changes and service, I am always greeted immediatley upon arrival and taken care of quickly. The Service department does a great job! greeted immediatley upon arrival and taken care of quickly. The Service department does a great job! More

Took my Avalon in yesterday for an "Express Oil Service"...service was completed in a timely manner, [while I waited]. Dawn Lewis let me know as soon as the vehicle was ready to go...and took time Service"...service was completed in a timely manner, [while I waited]. Dawn Lewis let me know as soon as the vehicle was ready to go...and took time to explain additional recommendations recommended by the technician. More

I purchased my Toyota tundra form Toyota of Puyallup.It was my dream truck that I wanted for my whole life I had it lifted thur them with all the options after I had it for a month. I found out that all th was my dream truck that I wanted for my whole life I had it lifted thur them with all the options after I had it for a month. I found out that all the work done trugh them was shotty at best. I went to them to have it fixed and they treated me with no respect at all and told me to basicly get lost. A friend told me not to give up and to go see Kevin McNiven at Titus will Toyota. even thogh I had not purchesd the truck there Kevin personally put my trust and loyalty back in the Toyota brand. He did what no one else did at Puyallup and I mean no one all the way to the GM. If it wasent for him I would no longer have my truck. I would not have trusted it to be my vehicle. But because Kevin Personaly made sure the work was done rite on time and at a price I could afford I will never go anywhere else. I wont take my tuck in for even an oil change unless Kevin is there. His comitment to the customer far exceeds anyone I have ever delt with. Unlike Puyallup who once they had my money wanted nothing to do with me I will never go to Toyota of Puyalluyp ever agin and tell every one I know to go see Kevin McNiven at Titus will they have a customer for life because of him. sincerely, Michael Miller More

I worked with Jimmy Stewart and he was very good in accomodating my concerns about my Totoya Rav 4 and why there wasn't any oil in it since Titus-Will was the last place that changed my oil. I requeste accomodating my concerns about my Totoya Rav 4 and why there wasn't any oil in it since Titus-Will was the last place that changed my oil. I requested I see the dip stick this time. Jimmy and the automechanic were very nice which is why I gave customer service a great rating. In the past, the service and pricing at this dealership has not been the best, but I continue to take my vehicle there for service since I bought my vehicle there. More

My husband and I, would like to personally nominate David Schmitt as your "BEST" employee with the "Best Customer Service". We have dealt with him for several years and he has always given us great advice wh Schmitt as your "BEST" employee with the "Best Customer Service". We have dealt with him for several years and he has always given us great advice when it comes to the maintenance/repair of our vehicles. Most of all, with my husband being deployed off and on throughout the years, I can rest assure that Dave will always help and assist whenever needed when it comes to our vehicles. For this, we will always be "loyal" customers of yours! Dave truly cares about his customers!!!! Forever Your Loyal Customers, Travis and Maria Cherry More