Todd Wenzel Chevrolet

Worse customer service ever!! I set up an appointment to look at a car. They didn't have the car there when I showed up. after I called that morning to verify it was there. To dri I set up an appointment to look at a car. They didn't have the car there when I showed up. after I called that morning to verify it was there. To drive and hour to find out they didn't have the car let alone couldn't find my appointment even though I had the email confirming the car and the appointment. I then sent an email back thanking them for wasting my time. The guy I was told to meet was Gary Thorn when I got there I was told he had to leave. So I never even talked to the guy I was sent to talk to. It's their loss. I did buy a car and spent twice the amount we where planing because I found a better dealership. If your looking for a place to buy a car I wouldn't go here if it was the last place on earth. More

Oh my gosh! I cannot not even begin to tell you how wonderful the experience was at Todd Wenzel hudsonville, Mi location. I would recommend working the with Mark Howard to everyone. He is a breath wonderful the experience was at Todd Wenzel hudsonville, Mi location. I would recommend working the with Mark Howard to everyone. He is a breath of fresh air in the sales world. Mark is very old school not pushy and one of the most unconventional sales people I have met in a long time. It started off with a phone call and just answering questions and he wasn't trying to hurry and get me off the phone. He took his time. After that a visit to the dealership a couple weeks later just to see what kid of SUV/Truck my husband might fit into. Again not in a hurry and very helpful. Never pushed us once. Mark has the old school mentality that this is a big purchase and not one that will be made over night.He has the right approach. There was not a doubt in my mind that when we made a decision that the sale was going to Mark! If you want to work with a wonderful sales person while purchasing a car. Please, please call. Mark. You will not be disappointed!! Thank you! More