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Tom Ahl Family of Dealerships
Lima, OH
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We were travelling from Canada to Florida when the engine ceased up. Adam, Hyundai service advisor went above and beyond to get the car fixed. When we returned from Florida the car was ready to go. Adam h ceased up. Adam, Hyundai service advisor went above and beyond to get the car fixed. When we returned from Florida the car was ready to go. Adam had several hoops to jump through as he was dealing with a Canadian car and with Hyundai Canada. More
The people are friendly and took care of problem the technicians found.. they also found a nail in my tire. I went to were I bought the tires and they replaced it for free. I will come back for future s technicians found.. they also found a nail in my tire. I went to were I bought the tires and they replaced it for free. I will come back for future service. More
My service on my Chevrolet Traverse went very well. I like using the Express Lane for oil changes and tire rotation. Everyone seemed very professional! Thanks… I like using the Express Lane for oil changes and tire rotation. Everyone seemed very professional! Thanks… More
Purchased a 2016 sonata in 2021, needed a new engine within a few months of purchase followed by numerous other services including a starter, several axles, fuel pump, fuel line, tappet and bracket. Gl within a few months of purchase followed by numerous other services including a starter, several axles, fuel pump, fuel line, tappet and bracket. Glad I was pressured to purchase a warranty however there is a $200 deductible for each service. Thought I was buying my daughter a reliable vehicle from a reputable dealership however I was wrong. Vehicle definitely does not drive the same as when originally purchased. More
There warranty beats all others out there would recommend Tom Ahl to friends & family plus communication was out of this world AAA+ Tom Ahl to friends & family plus communication was out of this world AAA+ More
Alec was awesome to work with. Knowledgeable and friendly staff. We love our Suburban. We recommend Tom Ahl to everyone looking for a new vehicle. Knowledgeable and friendly staff. We love our Suburban. We recommend Tom Ahl to everyone looking for a new vehicle. More
Had an 8:00 a. m. service appointment and they called me at 2:30 p.m to get my authorization to BEGIN the work I had already asked them to do. Called me at 5:30 to l m. service appointment and they called me at 2:30 p.m to get my authorization to BEGIN the work I had already asked them to do. Called me at 5:30 to let me know the work was completed. They close at 6:00 and I’m 40 minutes away. Terrible customer service! More