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Tom Ahl Family of Dealerships
Lima, OH
3,665 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 13, 2020
Gene was very thorough in explaining the Jeep Grand Cherokee to us. He answered each and every question that we had about the car. He was very accommodating with absolutely no pressure that we buy. Cherokee to us. He answered each and every question that we had about the car. He was very accommodating with absolutely no pressure that we buy. More
by dvorst
Employees Worked With
Gene Siefker, Jeremy Addis
May 13, 2020
This is the second time we have bought a vehicle with Gene. He is very courteous and knowledgeable with any questions we had . We would highly recommend seeing him ! Gene. He is very courteous and knowledgeable with any questions we had . We would highly recommend seeing him ! More
by Etfoonut
Employees Worked With
Gene Siefker
May 13, 2020
I had a warranty claim to replace my engine. It was done in reasonable time and they gave me a loaner car while they had it. Awesome work and great people! in reasonable time and they gave me a loaner car while they had it. Awesome work and great people! More
by emilyvandegrift
Verified CustomerEmployees Worked With
Adam Booms
May 12, 2020
Very Poor Service/Racist Staff I brought my car in for a recall service. First of all, I called about the recall to set up an appointment; they didn't even have the part in and adv I brought my car in for a recall service. First of all, I called about the recall to set up an appointment; they didn't even have the part in and advised they would have to order it. They did not know how long it would take to come in due to the pandemic, but stated that they would call me as soon as it arrived to set up an appointment. I understood that this might take some time, however I had to call three weeks later to follow up, as I NEVER heard back from them. I was advised that the part came in and set up an appointment. On the day of my appointment, when I dropped off my car for service, I was under the impression that cleaning procedures had been enhanced due to COVD-19 (I received an e-mail stating what said "enhanced cleaning procedures" were). Not ONE person was wearing a mask or gloves, nor was anything wiped down prior to taking my keys/car for repair. I was told to wait in the waiting room until my repair was complete; the woman was rude and did not tell me how long it would take. While waiting in the waiting room, I observed that not ONE salesperson on the floor interacting with customers was wearing a mask either. Also, a group of three salespeople thought that it was okay to make racist comments about Asians while on the sales floor, which I overheard while waiting. In the end, I do not know if they ever wiped down anything in my car after performing the service and was not assured of the cleanliness of my car afterward. Very disappointed in the poor service and racist employees! More
by DissatisfiedCustomer
Employees Worked With
Tom Ahl
May 12, 2020
It was quite the pleasure working with this dealership, my salesman was Jeff Skelly who was outstanding with his prompt response’s and courtesy. I would defiantly recommend this dealership and will be back my salesman was Jeff Skelly who was outstanding with his prompt response’s and courtesy. I would defiantly recommend this dealership and will be back in the future. More
by mcgowan14350
Employees Worked With
Jeff Skelly, Jeremy Addis
May 12, 2020
Andy did a fabulous job finding the perfect vehicle for us. Was so flexible and worked so well with us!! Highly recommend going thru Andy us. Was so flexible and worked so well with us!! Highly recommend going thru Andy More
by Destinyprice7
Employees Worked With
Jeremy Addis, Andy Kill
May 12, 2020
Andy made the process quick, easy to understand a comfortable for ya buying our new Jeep. Would definitely recommend coming and checking them out today comfortable for ya buying our new Jeep. Would definitely recommend coming and checking them out today More
by Jakeshivley
Employees Worked With
Jeremy Addis, Andy Kill
May 11, 2020
I really enjoy this dealership, and the employees are great. They offer amazing service as well as a variety of good choices on vehicles. I love the car I got! great. They offer amazing service as well as a variety of good choices on vehicles. I love the car I got! More
by reed.lm1
Employees Worked With
Trevor Howery, Jay Cochensparger
May 11, 2020
Done quickly Good service.we always buy and take our vehicles to Tom All. After 30 years of doing business with them are the best. We only buy are new cars from Good service.we always buy and take our vehicles to Tom All. After 30 years of doing business with them are the best. We only buy are new cars from Ted Kill. More
by RIGHT_GUY12
Employees Worked With
Unknown male individual
