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Tom Ahl Family of Dealerships

Lima, OH

4.6
3,667 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,667 reviews

November 15, 2019

Fast and Friendly After an accident and total loss, Randy helped me find a car very quickly. He listened to my requests and found the perfect car! Thank you so much!!! More

by KatelynMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Randy Davis
Nov 18, 2019 -

Tom Ahl Family of Dealerships responded

Thank you so much for taking the time to share your experience with us, Katelyn! We always love bringing our customers the kind of service and level of care that they deserve! We look forward to continuing to support you in the future!

November 15, 2019

My number five New car from Tom ahl Always a great experience buying a vehicle at Tom ahl. Great sales and service. Scott triglio stepped me thru the process perfectly. Thanks to ahl in More

by jadedlefty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Downing, Scott Trigilio, Maggie Farler
Nov 18, 2019 -

Tom Ahl Family of Dealerships responded

We greatly appreciate you taking the time and effort to leave such a positive review! We can’t wait to continue being your home for any and all of your automotive needs!

November 14, 2019

No Pressure to buy. Randy Mason is great to work with. He got multiple vehicles out for me to test drive. Never once did he act bothered, or too busy to help me. Did not More

by Thomas.shawn72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mason
Nov 14, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for such a great review, Thomas. It was such a pleasure serving you! See you next time!

November 13, 2019

Quick & Friendly Experience! Arrived at the lot with a good idea of what I wanted. Gene grabbed a key right away and made sure we got to go out and test drive the vehicle. He did More

by cmmuse91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker
Nov 14, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

November 12, 2019

Disappointing experience I took my car in on a Thursday for a scheduled appointment to have my two back tires replaced. I waited in the waiting room for two hours for the tire More

by Brian K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Ahl, Adam Booms
Nov 13, 2019 -

Tom Ahl Family of Dealerships responded

Thank you, Brian, for your feedback. We are disappointed to hear that your experience with our Service Department has fallen short of your expectations. We take matters such as these very seriously. We have passed your feedback along to our Management Team so they can continue to work on improving their processes for our customers moving forward. Thank you again for your feedback and we look forward to providing you with the top-notch experience you deserve in the future.

November 12, 2019

Good service Adam was very helpful in indentifying the issue and getting if fixed at a fair price. Only issue was that when I picked up the car, the tire pressure More

by JGJGJJWZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Nov 13, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for the positive feedback! We are happy to know that your experience with us was excellent and that the process went smoothly. We hope to see you again soon!

November 11, 2019

First stop shopping. No pressure, easy shopping atmosphere. I had a vague idea of what I was looking for and was only shown what I wanted. Scott was most helpful in asking More

by Dan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Trigilio, Maggie Farler
Nov 11, 2019 -

Tom Ahl Family of Dealerships responded

Hi Dan, thank you for sharing your experience. We are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

November 11, 2019

Everyone is very friendly and very knowledgeable I have loved my experiences with your facility. I will continue to be a client whether it may be in the service dept or purchasing another vehicle. More

by julieo0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Schumaker
Nov 12, 2019 -

Tom Ahl Family of Dealerships responded

Thank you, Julie, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

November 11, 2019

Great service Gene gave us fantastic service from the first moment he spoke to us on the lot. Extremely friendly and knowledgeable on the vehicle we purchased. High More

by jessespencer84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker
Nov 12, 2019 -

Tom Ahl Family of Dealerships responded

Thank you, Jesse, for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!

November 11, 2019

Keep excellent records and look up warranty info I went in for a routine oil change but also had a faulty battery. After testing the battery it was found to be dead and I authorized replacement. Not More

by POOHBEAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mason
Nov 12, 2019 -

Tom Ahl Family of Dealerships responded

Thank you so much for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit!

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