Tom Ahl Family of Dealerships

35,000 mile maintenance I was checked in within 5 minutes of my scheduled appointment time. It was just a routine maintenance checkup, oil change, and tire rotation. The serv I was checked in within 5 minutes of my scheduled appointment time. It was just a routine maintenance checkup, oil change, and tire rotation. The service people were courteous and professional. I was in and out in just under an hour. Highly satisfied with the service I get from this dealership. More

Helpful Everyone there is very friendly. Gene was very nice and helped me find a car that I love. I was unfamiliar with many of the features of the car and he Everyone there is very friendly. Gene was very nice and helped me find a car that I love. I was unfamiliar with many of the features of the car and he took the time to explain everything so that I was fully comfortable with my car. He made sure it was a positive car buying experience. More

Ended up with a Charger R/T! I was in search of a new vehicle to replace my 2005 Dodge Dakota and was referred to Tom Ahl by a neighbor, who had purchased many from this dealer. I was in search of a new vehicle to replace my 2005 Dodge Dakota and was referred to Tom Ahl by a neighbor, who had purchased many from this dealer. Being new to our county we started our research online. The dealer in our county had poor ratings and reviews, but Tom Ahl had 4 out of five stars. I contacted them and spoke with Jeff Skelly, he was easy to work with, and emailed all finance numbers and options. We made an appointment to work a deal on a Jeep Wrangler, half way through doing paperwork, me and Jeff were talking Muscle cars. That's when he mentioned a Dodge Charger, highly reduced to move (2018), THAT got my attention QUICK! We drove it and it was love at first sight. Jeff did not even blink at the deal change or paper work change. When we met with the finance person, Maggie Farler, she was kind and very straight forward. My wife is a professional business accountant and had analyzed the numbers ahead of time. In the past she has busted out finance people for playing the shell game. There was none of that here and I was amazed, because I sit back and watch her work numbers and negotiate. Working with Jeff and Maggie was a very pleasant experience. We even got to meet Tom Ahl in person, how often does that happen? He is a very gracious person to meet. We have discovered our new Jeep/ Chrysler dealer More

Frustrated I was disappointed after all the good i had heard about tom ahl. When i told them i needed a new key phob setup for my vehicle they quoted me the pri I was disappointed after all the good i had heard about tom ahl. When i told them i needed a new key phob setup for my vehicle they quoted me the price. I know how much i can order them online for but was willing to pay the extra and have it done through the dealership. After they were done i went to my truck to see a partial keyphob sitting there. I walked in and asked where the rest of my keyphob was. They informed me that if i wanted the other part, which is the basic metal key insert to unlock the door i would have to pay an additional 155 dollars. Now i have not been able to find a keyphob anywhere online that doesnt include the actual key. The part they wanted another 155 plus for. So, i left there frustrated and realized that i will never return again. So sad that they took the key out and then wanted to bill me that much after i had told them i needed the setup in case i ever lost the original. Shame. I cannot blame the employees for the managements choice to do something like this. More

Disappointed I don't know if I'd recommend service center. Two times in a row I have had loud noise resulting from the air filter not being clamped down properly. I don't know if I'd recommend service center. Two times in a row I have had loud noise resulting from the air filter not being clamped down properly. I have to drive an hour to Lima to have my car serviced. The time before when I returned home my husband as able to determine what he thought was wrong. Wednesday when I had service done I knew why it was sounding like a race car, and I returned to service center to have it attended to. My 91 yr old mother was with me and kept me company earlier in the day while we waited over an hour and a half for service to be completed. She wasn't impressed when I had to return to service center. This may seem like a small thing not worthy of my concern, but it does make me wonder and question if anything else has been overlooked. So previous to the last 2 trips, I had had no complaints. Am considering trying the dealership closer home the next time. More

Great people, great service. I have been treated well there ever since I stepped on the lot to look at my new car. Sales and service have been very good to me! I have been treated well there ever since I stepped on the lot to look at my new car. Sales and service have been very good to me! More

Super satisfied cuntomer We've been a customer since 1972 upon discharge from the Navy and will continue to be one in the future. Never have we been pressured by anyone there We've been a customer since 1972 upon discharge from the Navy and will continue to be one in the future. Never have we been pressured by anyone there and that is what we like. Being Christians it is nice to deal with Christians.. God bless all of you... More

Buying an Equinox Bill Hoffman was a lot of help on answering my questions about a car. He was polite,friendly and pleasant. He did a good job. We test drove the vehic Bill Hoffman was a lot of help on answering my questions about a car. He was polite,friendly and pleasant. He did a good job. We test drove the vehicle -he told me about all of gadgets and whistles on the Equinox. He knows his job on telling about the car and interact with other people. I would recommend him to other people when buying a new car. More

2019 GMC Scott was excellent to work with, came to the dealership looking at used and left with new. Would highly recommend Scott and all the people at Tom Ahl Scott was excellent to work with, came to the dealership looking at used and left with new. Would highly recommend Scott and all the people at Tom Ahl. More

Great Service The service department was great to work with. The secretary/receptionist to the detailed form showing what service was completed by the mechanic. G The service department was great to work with. The secretary/receptionist to the detailed form showing what service was completed by the mechanic. Great experience for my wife and myself. More