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Tom Ahl Family of Dealerships

Lima, OH

4.6
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

July 10, 2019

Excellent Experience I went to Tom Ahl to look at used Trucks. My truck did not fit into the garages at my Condo and I was in the Market for a smaller vehicle. I told Amy More

by Walt74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Downing, Kelsey Schumaker
July 10, 2019

Would Recommend with Some Caution. I felt at times during test drive I was being talked down to. New SUV did not come with mats. I asked for them and when I did I was questioned if I wa More

by n-stlaurent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker, Jeremy Addis
July 09, 2019

oil change and tire rotation time allotment was accurate, just needed fresh popcorn. donuts were old but tasty., vending machines were pricey. When I retire I would like to apply More

by TECS1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Jul 09, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

July 09, 2019

Treated me like family Worked with Andy Kill, he was absolutely a blast to work with, any questions I had were answer and detailed, there were no grey areas when working wit More

by Joseph2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Andy Kill
Jul 10, 2019 -

Tom Ahl Family of Dealerships responded

Hi Joseph, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

July 08, 2019

Exceptional service Randy Davis gave exceptional service and helped me get the vehicle of my dreams. It was my first time buying a vehicle from a dealership and I didn’t More

by Barrel_racer_6975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Davis, Maggie Farler
Jul 08, 2019 -

Tom Ahl Family of Dealerships responded

Thank you so much for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

July 08, 2019

oil change and tire rotation had my oil changed and tires rotated. Pulled right into Chrysler Service garage but waited over two hrs to get serviced. not happy. other people came More

by Hallj6262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Cook
Jul 31, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this review. It is disheartening to hear that you had anything less than a positive experience. This is definitely not the impression we would want for any of our customers. We look forward to providing you the 5-star experience you deserve in the future.

July 08, 2019

Service for your car is stressful ... unless you use Tom Ahl! From start to finish, we felt like the service team was on our side. They made a long repair almost painless for us! More

by Kimi Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rental car agent, Adam Booms, Amanda Vorst, Dale Moore
Jul 09, 2019 -

Tom Ahl Family of Dealerships responded

Hi Kimi, thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

July 08, 2019

Amazing. The vehicle is amazing. So many features, drives very smooth. Looks mean on the outside and luxary on the inside. Fantastic deal and I recommend comin More

by christman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Dye, Andy Kill
Jul 09, 2019 -

Tom Ahl Family of Dealerships responded

Congratulations on your new vehicle! We are so happy to hear that you love it! We appreciate your recommendation and we look forward to continuing to support you in the future.

July 08, 2019

Great Kindness and professionalism a very nice atmosphere. They were very fast plus they offered free coffee and bakery items. Very nice seating and Christi More

by NEU343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember there name
Jul 08, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for your kind words! We truly appreciate it! We look forward to continuing to support you in the future!

July 07, 2019

Awesome experience... again 😊 Randy M. answered our questions honestly and helped guide us after hearing what we were looking for. We came in with a couple different vehicles in mi More

by Tates3222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mason, Maggie Farler
Jul 08, 2019 -

Tom Ahl Family of Dealerships responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

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