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Tom Ahl Family of Dealerships

Lima, OH

4.6
3,666 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,666 reviews

April 15, 2019

Oil change and check leak They wait on you in a timely manner. The part was not available so I am waiting on a callback.They have good coffee and had time to look at new cars! More

by jcb45850@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Apr 16, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your service experience! We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

April 15, 2019

In for a re-call Because they got me in on a very timely manner. Kept me updated, and Amanda was very informative and pleasant to talk with. She went the extra mile. More

by DMUSS49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Vorst
Apr 16, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

April 14, 2019

Very satisfied customer I gave them the specifications of the vehicle I was looking for and they found the perfect one. And I think I got the best deal possible. More

by Hoverma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Charlie Cypher, Jeremy Addis
Apr 15, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for such a great review! It was such a pleasure serving you! We look forward to seeing you next time!

April 13, 2019

Great Overall Experience This is not the first vehicle I have bought from Tom Ahl or Gene and it will not be the last vehicle either. I know first hand the quality of care tha More

by wdthompson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Gene Siefker, Jeremy Addis
Apr 15, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience with us. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

April 13, 2019

Recall service I called to schedule service for a recall. I picked a day almost two weeks later due to my schedule. Tom Ahl's sent a reminder about the appointment. More

by CRISTAL.LYLE
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the person who helped me. It was a woman
Apr 18, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this review. It is disheartening to hear that you had anything less than a positive service experience at Tom Ahl. This is definitely not the impression we would want for any of our customers. We look forward to providing you the 5-star service experience you deserve in the future.

April 13, 2019

It’s was fun It’s a very friendly dealership. I found the vehicle I want at a decent price and the man who helped me out got me into that car. Thank you Gene. More

by zackkashou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker, Dustin Dye
Apr 15, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for your kind words! We truly appreciate it and hope you enjoy your new vehicle! We hope to see you again!

April 12, 2019

My new Town & Country Jeff Shelly was wonderful to work with. He was very patient during my search. He was very knowledgeable of the vehicles I looked at. Tom Ahl has a gre More

by Lolos Ride
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly
Apr 12, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for such kind words! We love providing our customers with exceptional service! We look forward to continuing to support you in the future!

April 12, 2019

Excellent Service Gene did a wonderful job helping my husband and I find the perfect cars for us. He answered all our questions and took his time with us to make sure w More

by SarahTassell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker
Apr 15, 2019 -

Tom Ahl Family of Dealerships responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

April 11, 2019

Quick and easy They were very friendly and answered all my questions that I had as a first time car buyer. Plus the price I paid made me feel like I got good bang f More

by Greatwite1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trigilio
Apr 12, 2019 -

Tom Ahl Family of Dealerships responded

Congratulations on your new purchase! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

April 10, 2019

Tech did not have enough time to do his/her job. I scheduled my appointment online. My main concern was to get the transmission serviced. When I checked in with the service manager, Amber, I was told More

by gypsie687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Cira
Apr 18, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your feedback with us. We are disappointed to hear that your experience with our Service Department has fallen short of your expectations. We take matters such as these very seriously. We look forward to regaining your support and providing you the top-notch service you deserve in the future!

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