
Tom Ahl Family of Dealerships
Lima, OH
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Purchasing a new car Kelsey did a great job answering our questions and understood what our circumstances were. She was willing to wait for the time to be right for us to Kelsey did a great job answering our questions and understood what our circumstances were. She was willing to wait for the time to be right for us to buy. More

Great experience! We are very happy with Tom Ahl and our salesman Jeff Skelly! Great experience! Will prosbbaly become a life long customer. From the test driving to f We are very happy with Tom Ahl and our salesman Jeff Skelly! Great experience! Will prosbbaly become a life long customer. From the test driving to finance to leaving I have nothing negative to say! More
Disappointed I came to Tom Ahl thinking I wouldn't be disappointed and to buy my wife a more reliable vehicle. So far the vehicle has been in the service departmen I came to Tom Ahl thinking I wouldn't be disappointed and to buy my wife a more reliable vehicle. So far the vehicle has been in the service department twice. I hope this is not a glimpse of what the car is going to turn out to be. Should be able to purchase a vehicle with ease and not have to worry about breaking down. I hope things turn around. Bill Hoffman on the other hand was very helpful. More
Title Rotation Service The staff was very professional and friendly! I was very impressed with everyone I spoke with. I will definitely continue going to Tom Ahl for servi The staff was very professional and friendly! I was very impressed with everyone I spoke with. I will definitely continue going to Tom Ahl for service. Tyler Mason was very professional, he provided excellent communication when letting me know about a small issue with the rim of one of my tires. He showed me a picture and had an appointment with the body shop set up already that worked great in my schedule. I could tell Tyler really cared about how I felt about the situation. Overall great experience from beginning to end! More
Friendly and professional Always good at explaining what is to be done and timely. Fair in pricing and getting work completed when promised. Will come back when service is ne Always good at explaining what is to be done and timely. Fair in pricing and getting work completed when promised. Will come back when service is necessary. More
Recall work performed I was able to schedule My appointment within the week that I called and to get the recall resolved right away. It was very quick and efficient. I was able to schedule My appointment within the week that I called and to get the recall resolved right away. It was very quick and efficient. More
Time to wait Good work just takes time. Waited an hour and half for an oil change and tire rotation. Not a big deal just wish it was faster. Good work just takes time. Waited an hour and half for an oil change and tire rotation. Not a big deal just wish it was faster. More
Service work and RUST QUESTION Service was fine I am pissed about the RUST on the truck with 105,000 miles it is not covered by Chrysler Not sure if I will buy a Chrysler again Service was fine I am pissed about the RUST on the truck with 105,000 miles it is not covered by Chrysler Not sure if I will buy a Chrysler again More
Charlie. Was very helpful. Made our experience quite worthw Charlie spent a lot of time helping us. He's excellent salesman. We have purchased most all of our vehicles there and have been very satisfied. Charlie spent a lot of time helping us. He's excellent salesman. We have purchased most all of our vehicles there and have been very satisfied. More
How is warranty NOT warranted? Brought vehicle in and had a bad warranty part for $1000 but it will only get fixed if we pay $6000 for damage it caused.....maybe caused! No dealer s Brought vehicle in and had a bad warranty part for $1000 but it will only get fixed if we pay $6000 for damage it caused.....maybe caused! No dealer support. They try to charge $300 labor to change two fuel filters for a 15 minute job. We have had 13 Jeeps and 3 Dogde trucks but we are told we are not brand or dealer loyal! More