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Tom Ahl Family of Dealerships

Lima, OH

4.7
3,670 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,670 reviews

March 11, 2019

Recall work performed I was able to schedule My appointment within the week that I called and to get the recall resolved right away. It was very quick and efficient. More

by CKERSKER
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Cira
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

We are so happy to hear about your positive experience with Tom Ahl Family of Dealerships! We greatly appreciate your business and look forward to your next visit with us!

March 11, 2019

Time to wait Good work just takes time. Waited an hour and half for an oil change and tire rotation. Not a big deal just wish it was faster. More

by CWEAVER3135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Hodge
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for sharing your experience! We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

March 11, 2019

Service work and RUST QUESTION Service was fine I am pissed about the RUST on the truck with 105,000 miles it is not covered by Chrysler Not sure if I will buy a Chrysler again More

by LEWIE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Vorst
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

We apologize that you are having to deal with the rust issue. The newer model years are made out of improved materials and we have been seeing less instances of rust since the change. We also offer Ziebart protection at a discounted price if that is something you would be interested in the future. We greatly appreciate your feedback and thank you for reaching out to us about your concern.

March 10, 2019

Charlie. Was very helpful. Made our experience quite worthw Charlie spent a lot of time helping us. He's excellent salesman. We have purchased most all of our vehicles there and have been very satisfied. More

by Teresa 1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Cypher, Jeremy Addis
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

Hi Teresa, we are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

March 10, 2019

How is warranty NOT warranted? Brought vehicle in and had a bad warranty part for $1000 but it will only get fixed if we pay $6000 for damage it caused.....maybe caused! No dealer s More

by Love my Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Suever, Marlon White
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

On behalf of Tom Ahl Family of Dealerships, we sincerely thank you for taking the time to write about your experience. We are so sorry to hear about your concerns. Please know that your business is not taken for granted. We greatly appreciate your business and the opportunity to serve you. The appropriate associate will be reaching out to you shortly, if not already. We look forward to gaining your support in the future.

March 09, 2019

Buying a used car and had pretty much exactly what we wanted First off I don’t like shopping for cars, big purchases stress me out, but this was the first time ever I really went thru the entire process of buyin More

by Pat flanagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Kill
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

We are so happy to hear about your 5-star experience! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

March 09, 2019

Great Experience. I have purchased a few vehicles from Tom Ahl and they never cease to amaze me. Scott was great to work with. I would recommend him to anyone. It says More

by Tangeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trigilio
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

Thank you so much for taking the time to share your experience! We greatly appreciate this feedback and look forward to seeing you again in the future!

March 09, 2019

Gene siefker We have been buying vehicles from Tom Ahl for many years. Very professional and courteous staff. Thanks for making car buying a pleasant ecperience. I More

by Jean1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

Hi Jean, thank you for taking the time to share your experience with us! It is greatly appreciated and we look forward to your next visit to Tom Ahl Family of Dealerships!

March 09, 2019

Great Car Buying Experience Great car buying experience! Jeff Skelly listened to what I wanted in a car, and did his very best to find the best car for me. Jeff was very friendl More

by Jeep4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Jeff Skelly, Jeremy Addis
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

Congratulations on your new purchase! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

March 09, 2019

Great Service Employees are very friendly and helpful. Got helped in a timely manner and a short wait time. Will continue to use their service department. Love my H More

by jwieging551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
Mar 11, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

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