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Tom Ahl Family of Dealerships

Lima, OH

4.6
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

February 14, 2019

2015 Traverse We bought a 2015 Traverse and they were great people to work with. Tom even stopped over and said hi. They played some Christian music while we were w More

by RJW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Trevor Howery, Jay Cochensparger
Feb 15, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for your kind feedback about your experience! Enjoy your Traverse!

February 13, 2019

Oil change Everyone up there was extremely friendly. And very helpful. only thing I didn't enjoy really was like the two-and-a-half 3 hour wait to get my car bac More

by ARIELHOWELL2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Davis, Andy Kill
Feb 13, 2019 -

Tom Ahl Family of Dealerships responded

We apologize for the wait time, Ariel. We greatly appreciate your feedback as it helps us improve your next experience!

February 13, 2019

Excellent from start to finish Your staff is top notch from start to finish. Never pushy! Fair pricing! Clean waiting area. Loaner car when needed. Trustworthy staff! Would re More

by GREAR52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Feb 13, 2019 -

Tom Ahl Family of Dealerships responded

We greatly appreciate your feedback and recommendation. Thank you for being our customer :)

February 12, 2019

Always satisfied Oil change always quick and they always make the recommendations without being pushy . I trust their judgement and expertise . I put a lot of miles on More

by STEVENKLUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Feb 13, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for being our customer, Steven! We look forward to seeing you again!

February 12, 2019

Quick and easy Easy to get an appointment. Dropped of my vehicle and they called me when it was finished. Good quality work, and great prices for services. More

by ALUTZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Burden
Feb 13, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback about your experience in our service department!

February 12, 2019

Great service, as usual. Tom Ahl's family of dealerships is a top shelf dealership that I have come to rely on for all my automotive needs. Their customer service is always fr More

by Laura Hayford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber in service.
Feb 13, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for being our customer, Laura! We are always here to help for any of your future needs.

February 11, 2019

Friendly Staff Staff was extremely friendly, courteous, and professional. I was treated well and will most definitely return for additional repairs. Thank you for More

by Mark E 1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Moore, Marlon White
Feb 14, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for your kind feedback about your experience, Mark! We look forward to seeing you again!

February 11, 2019

Best Dealership in Northwest Ohio I went in for my second vehicle after buying my car there six years ago. Bill was able to help me again and I left the same day with a truck. Two grea More

by skr103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hoffman, Dustin Dye
Feb 14, 2019 -

Tom Ahl Family of Dealerships responded

Thank you for being our customer! We hope you enjoy your truck :)

February 10, 2019

Most awesome car buying experience ever! Jeff, Tom, and Dustin are all a great bunch of guys which made for the best car buying experience I have ever had to date in my 20+ years of car buyin More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown, Dustin Dye, Jeff Skelly
Feb 15, 2019 -

Tom Ahl Family of Dealerships responded

We are glad you had the best car buying experience, Joe! Thank you for your feedback and we look forward to seeing you again!

February 09, 2019

Too long Appointment was suppose to be an hour but was 2 1/2 hours. Was to have window shields also installed on my truck but they were NOT ordered for my app More

by SANDYBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Siefker, Dustin Dye, Dale Moore
Feb 15, 2019 -

Tom Ahl Family of Dealerships responded

We apologize about this, Sandy. Please don't hesitate to reach out to us if there is anything else we can do for you.

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