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Tom Ahl Family of Dealerships

Lima, OH

4.6
3,665 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,665 reviews

September 14, 2018

Excellent Friendly sales experience Trevor was a great help and have bought several vehicles off of him. He doesn't pressure you into a vehicle just to make a sale. Very patient regardle More

by MikeJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Howery
Sep 17, 2018 -

Tom Ahl Family of Dealerships responded

Thank you for being our customer, Mike. We are always here to help if you need anything else.

September 14, 2018

Thanks I was very stressed about buying a new vehicle but Rick and his co workers made this experience easy fun and relaxing. They went above and beyond for More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wright, Rick Thomas
Sep 17, 2018 -

Tom Ahl Family of Dealerships responded

We are glad you had a great experience, Kristi! Thank you for coming to Tom Ahls.

September 14, 2018

Satisfied Love working with this place! Service is superb and Charlie is great and has his clients best interest in mind! If you have an issue it will be resol More

by NCrumrine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Charlie Cypher
Sep 17, 2018 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback, NCrumrine. Please don't hesitate to reach out to us if there is anything else you need :)

Mar 20, 2023 -

NCrumrine responded

I have purchase my last three vehicles from this dealership. The sales side has been great! The service department is rude and doesn’t put the customer first. The last two vehicles I purchased were a 2022 Jeep Wrangler and a 2021 Ram Diesel both new. When I went to book my oil change on the Ram, the online system applied one of my 4 free oil changes and shows a $0.00 charge. When I got there, they didn’t even have me scheduled for an oil change. They did the oil change and then tried to charge me for it. After talking with the sales manager, he still refused to honor the free oil change and made me pay half. I have always referred everyone to this dealership and appreciated the way they treated their customers but their service department doesn’t do that. I told them they were going to lose me as a customer if they didn’t honor this and they chose to lose me over $100.00. Then still charged me the full price. Place is a joke. I was currently in the process of purchasing a 4th vehicle. Findlay is closer for me than Lima anyways.

September 13, 2018

Bought 5 cars from Trevor in 18 months. Trevor is a great salesperson to work with. He is not a pressure salesman, he asks the questions of what you are looking for and finds solutions to More

by TonyKit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Vince Downing, Mindi Ahl, Amy Downing, Bill Cook, Trevor Howery, Maggie Farler
Sep 14, 2018 -

Tom Ahl Family of Dealerships responded

Thank you for being our customer, Tony!

September 13, 2018

Trevor Howery was a great help. I gave Trevor Howery exactly what I wanted in a car and he was able to get me what I wanted and needed. Tom Ahl’s staff was great to work with and ver More

by Winters13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Howery
Sep 14, 2018 -

Tom Ahl Family of Dealerships responded

We are glad you were able to get the exact car you were looking for. Thank you for your feedback!

September 13, 2018

Bought a used car in 2016 and a new in 2018 Trevor and the staff at Tom Ahl went ABOVE AND BEYOND to find the venue we were searching for. They searched for our perfect truck from November 17' t More

by Dacoulte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahl, Trevor Howery
Sep 14, 2018 -

Tom Ahl Family of Dealerships responded

We are glad we were able to find you the right truck! Thank you to you and your wife for being our customers :)

September 12, 2018

Easy and affective Jeff was a real help with picking a car that fit some of the criteria that I had and for what I was in need of. The process was very fast and througho More

by Vraerius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Skelly, Tyler Fay
Sep 14, 2018 -

Tom Ahl Family of Dealerships responded

Congratulations on the purchase of your car! Please don't hesitate to reach out to us if there is anything else we can do for you.

September 11, 2018

New car Tom Ahl dealership is very good on the sev. And the sales. My salesman (Trevor Howery was very helpful Was the reason l came back as this is my 2ed GM More

by Steve1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Downing, Trevor Howery, Maggie Farler, Jay Cochensparger
Sep 11, 2018 -

Tom Ahl Family of Dealerships responded

Thank you for your business, Steve. We are glad we were able to assist you :)

September 10, 2018

Superb Service The salesman worked hard to find the perfect vehicle for me. Once found, he spent time showing and explaining all the features of my new Jeep Rubicon More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Howery, Jay Cochensparger
Sep 10, 2018 -

Tom Ahl Family of Dealerships responded

Thank you for your feedback and recommendation, Jeff. Enjoy your new Jeep Rubicon!

September 10, 2018

Trevor Howery outstanding service The experience was truly professional .. Trevor treated us with utmost respect in answering any and all questions relating to our purchase. Outstandi More

by Sam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kahle, Tom Ahl, Trevor Howery, Jay Cochensparger
Sep 11, 2018 -

Tom Ahl Family of Dealerships responded

We are glad you had a great experience! Enjoy the new Jeep :)

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