Tom Ahl Family of Dealerships

new vhicle purchase My experience with the purchase of my new vehicle was a very pleasant and enjoyable one. Bill Hoffman was a pleasure to work with and made sure all my My experience with the purchase of my new vehicle was a very pleasant and enjoyable one. Bill Hoffman was a pleasure to work with and made sure all my questions and concerns were addressed. I would not hesitate to recommend Bill to my family and friends to help with their purchase of a new vehicle. It was an absolute pleasure. More

A man's word still worth something I recently bought a 2012 dodge ram1500 Outdoorsman crew cab 1500 4x4. I found the truck on the inner net so everything was done over the phone. the sa I recently bought a 2012 dodge ram1500 Outdoorsman crew cab 1500 4x4. I found the truck on the inner net so everything was done over the phone. the sale associate that i personal worked with was Bob.S. Bob is a terrific person we worked out a deal on my new truck. The advertise truck had a back up camera & when the truck was delivered the truck didn't come with one. I called Bob & he said that they would make it right & put one in no big deal right.? I live in Michigan 233 miles away they sent the camera to my local dealer who took care of everything & Bob gave me a follow up call just to make sure i was good with everything that had been installed. More

This is the third GMC truck we have purchased from Tony Phillips at Tom Ahl, Tony helped us chose the right trucks for the job, gave us a great price and treated us fairly on our trades, Tony also got us a Phillips at Tom Ahl, Tony helped us chose the right trucks for the job, gave us a great price and treated us fairly on our trades, Tony also got us a great deal on a Acadia that we use for family outings. Tony and all of the staff at Tom Ahl are friendly and very helpful, I would suggest everyone that is thinking about a new or pre-owned car to visit Tom Ahl family dealerships for there next purchase. More

We visited numerous dealerships around Ohio. None were as professional and accommodating as Josh & Jay at Tom Ahl!! The purchasing experience was extremely simple. The car we purchased was in perfect conditi professional and accommodating as Josh & Jay at Tom Ahl!! The purchasing experience was extremely simple. The car we purchased was in perfect condition. Josh & Jay even took the time to stay late after the dealer closed to complete our deal and provide us with a tutorial on the car. Overall a fantastic experience!! More

Matt and the entire team was very easy to work with. There was no high pressure. Everyone was courteous and friendly. Car was exactly what I wanted. There was no high pressure. Everyone was courteous and friendly. Car was exactly what I wanted. More

In attempting to trade a Tom Ahl purchased 2008 Hyundai Sonata I was insulted with the trade allowance. My wife wanted (needed) a 4-wheel drive and we settled on the Santa Fe. The Sonata hit a deer doing Sonata I was insulted with the trade allowance. My wife wanted (needed) a 4-wheel drive and we settled on the Santa Fe. The Sonata hit a deer doing damage that I had repaired and excellently finished. The Sonata was in absolute beautiful condition, low mileage and properly serviced. Service records were available plus service data available at the Ahl Service Department. The Sonata had a book value of over $10,000 The first appraisal the "grumnpy looking" sales manager put on the car was $6000. When I balked, in minutes, the salesman, Ted Kill, brought back his sales manager's "new" trade allowance of $7000. Wow!!! That quick a $1000 bump. I got a little heated (being Irish) but the sales Manager did not leave his office, nor did he acknowledged us. When trying to "steal" our, or any trade-in, more ability subtlety and salesmanship would be needed.. Having a little knowledgxe of the business I can spot that the "head wags the tail" so I hope this "knocks your socks off." Per haps some advertising money could be spent on training. I have this request remove my wife, Dr. Marjorie Walker, and me, Mr. John (Jack) Walker from your mailing list. We bought a 2013 (New) Ford Escape. We received excellent service, salesmanship, and the sales manager demonstrated a sincere, caring approach. And, we were given the proper trade allowance. I will be trading my "low mileage" Dodge Ram truck shortly, but guaranteed, Tom Ahl will not get the sale. More

As a recent college graduate, this was my first car buying exerpience and I couldn't be any happier. Matt Steiner was extremely helpful on the phone answering all my questions before I drove from Dayto buying exerpience and I couldn't be any happier. Matt Steiner was extremely helpful on the phone answering all my questions before I drove from Dayton to Lima to look at the car. Once there, they had the car waiting and ready to go. I was very impressed with how welcoming Matt made me feel as well as everyone in the dealership on that chilly December night, including the owner Tom. Tom's daughter Mindi walked me through the paperwork and did a very thorough job explains what everything meant as well as listing and explaining all my financing options. Between the amazing price and the quality of service, from my first inquiry about the car to signing the paperwork, i couldn't be happier with my decision to buy from The Tom Ahl Family of Dealerships. I could not find this level of service here in Dayton and am a customer for life. More

I wanted to take a minute to write to you to praise one of your associates, Amy Rosengarten. Yesterday,( 1-9-14) on a trip from Columbus to Chicago, the alternator in my Denali went out leaving me not only of your associates, Amy Rosengarten. Yesterday,( 1-9-14) on a trip from Columbus to Chicago, the alternator in my Denali went out leaving me not only stranded but with a trip to Chicago that needed to happen that day. I called ahead, Amy helped me to find a tow service and found out that the alternator was, not in stock. I figured that no way at 1:00 PM, was I going to get fixed up that day. When I finally got to your dealership And I walked the door and said “ I have an alternator problem” Amy said “Denali?” and told me she thought I would be in soon and had reserved a spot for me and that she would get me in pronto. She did, and while I was surfing for hotels in Lima she came in and gave me the price and told me the alternator was on the way, and I would be good to go shortly! Not only did she do an outstanding job, but I was also impressed with the overall demeanor of all your people!. Very friendly and accommodating. I own several companies and own many GM cars and trucks, my loyalty to GM is amply paid back with service like you and Amy provide! This morning, my staff, when they found out I didn’t have to overnight in Lima, said I was lucky. Luck had nothing to do with it, Amy Rosengarten did. More

I had a great experience working with Bill Hoffman in selecting my car! He made sure I knew how each car worked and how the different styles compared in performance vs luxury. He was able to answer any selecting my car! He made sure I knew how each car worked and how the different styles compared in performance vs luxury. He was able to answer any and all questions I had and since this was my first experience with purchasing a vehicle on my own, I had many! Mindi Ahl was great to work with as well. She did most of the paperwork portion of the deal and really knew her stuff! I felt good with my purchase when she was able to explain all the ins and outs. All-in-all they were both very patient and I was very satisfied and got a great deal on a great car!!! More