
Tom Bush BMW of Orange Park
Jacksonville, FL
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381 Reviews of Tom Bush BMW of Orange Park
Bought a new car for my daughter from Pat, it was a very pleasant experience. Pat was very helpful with the selection of the right car for the best price with no pressure. He introduced me to the sales mana pleasant experience. Pat was very helpful with the selection of the right car for the best price with no pressure. He introduced me to the sales manage which was also very helpful. I highly recommend this dealership to anyone looking for a no pressure auto purchase. From the sales manager to Pat our sales guy and the finance guy they all made the purchase a plesant experience. More
I was very pleased that I wasn't pushed or intimidated. Very friendly and professional. I liked the idea that I was able to look and not be hounded. We spoke on phone to get a true picture of what we were Very friendly and professional. I liked the idea that I was able to look and not be hounded. We spoke on phone to get a true picture of what we were looking at for financing. Then we were prepared to sit and talk and not have false expectations. Thank you so much! More
My husband and I had a wonderful experience at Tom Bush BMW of Orange Park. We were looking to lease a car and we found the customer service and follow up to be great. There was no pressure and we searched BMW of Orange Park. We were looking to lease a car and we found the customer service and follow up to be great. There was no pressure and we searched for our new car in a relaxed environment. We are excited to be a part of the BMW family and look forward to working with Ron and the staff for any future car needs. More
My experience with Ron Mascio and the TomBush BMW dealership at Orange Park was an outstanding one. As an attorney I deal with people who break their promises daily, however, Mr. Mascio more than liv dealership at Orange Park was an outstanding one. As an attorney I deal with people who break their promises daily, however, Mr. Mascio more than lived up to his promise to deliver a simple, honest, and hassle free vehicle purchase. I was and still am amazed at the professionalism and friendliness shown by Mr. Mascio and all of the staff during my purchase. They were always ready to assist with any questions and they were "genuine" in their efforts to be helpful at all levels. It was not just about getting me to purchase a car I became if you will a member of the "family" "the BMW family" and I am glad that I did. My previous experience with another dealership in Orlando was less than memorable however, Mr. Mascio turned that all around. TomBush BMW Orange Park would get my vote as the Number #1 BMW dealership and I was not bribed to say this. EW More
The salesman that I dealt with was excellent. Everyone in the process was extremely thorough and treated me with the utmost respect. I highly recommend Tom Bush BMW! in the process was extremely thorough and treated me with the utmost respect. I highly recommend Tom Bush BMW! More
I was looking for a newer model BWM. I regularly used the BMW Orange Park location for my service but wanted to explore the nearby dealerships for pricing and customer service but was not iompressed with I f BMW Orange Park location for my service but wanted to explore the nearby dealerships for pricing and customer service but was not iompressed with I found. Mike Macon was very knowledgeable, professional and worked to make sure I found the right car to purchase. Ihab Samrout was also very helpful while I was at the dealership. There were no pressured sales pitches or efforts to just get me 'to buy a car' as I found at other locations. I looked at and test drove several cars over a 2 month period. In the end, I purchased the perfect car, a 2011 550. Everything went smoothly from my trade-in to finalizing the purchase. I am very happy with my car and rate my purchase experience (like my prior experience with the service department) at the Tom Bush BMW Orange Park dealership a definite '10'. More
I originally had my car towed in for service. The repairs were going to take some time and I got into a conversation with Mike. H showed me a 2009 528i with 1635 miles on it and after considering the repairs were going to take some time and I got into a conversation with Mike. H showed me a 2009 528i with 1635 miles on it and after considering the cost of repair and the value of my vehicle, I decided to purchase the car. I am quite happy with the whole experience there throughout the whole ordeal. I'm from out of town and my car had broken down. Considering that I could have waited for an extensive and costly repair on the last day of my vacation, I feel quite lucky to have run into Mike at an opportune time for both him and me. I still haven't had time to familiarize myself with all the cars features, but did have a quite enjoyable drive home, reminiscent of the ride home that I had with my first BMW. Couldn't have asked for anything better! More
You should trust the integrity of this consumer review, because it was not written in the dealership's showroom and I only have to say with minimum of 25 words that salesman Patrick Casey is a great salesm because it was not written in the dealership's showroom and I only have to say with minimum of 25 words that salesman Patrick Casey is a great salesman. More
Tom Eccles is the most knowledgeable and friendly CA I have ever had the pleasure of doing business with. He is a true enthusiast, which is extremely difficult to come across in the business these days. have ever had the pleasure of doing business with. He is a true enthusiast, which is extremely difficult to come across in the business these days. Also as an enthusiast myself, I consider Tom to be a true asset to the BMW community, and BMW should be proud to have this man represent their name/logo. I am a strong believer that actions speak louder than words, therefore all I have to mention is that this is the second vehicle I purchase from Tom in the span of 15 months. Thank you Tom for your outstanding service, great communication, and helping make dreams come true! You made my 8-month long wait for my vehicle worthwhile, keeping me updated every step of the way. You are the best among the best, and I highly recommend your services. More
Our experience at Tom Bush BMW, Orange Park was fantastic. We went in to test drive a vehicle with the assumption that we could be held captive by a high pressure salesman. To our surprise, we foun fantastic. We went in to test drive a vehicle with the assumption that we could be held captive by a high pressure salesman. To our surprise, we found Ron to be very respectful of our time. We were able to trust him right from the start. Once we decided on a vehicle, Ron and Rick both worked together to find us the best price in the timeliest manner possible. We believe that Ron genuinely cares about his customers by the way we were treated. I would not only recommend Tom Bush BMW to our friends, but I will have them ask for Ron. It was a refreshing experience. More