Tom Bush BMW of Orange Park

My experience with Ron Mascio and the TomBush BMW dealership at Orange Park was an outstanding one. As an attorney I deal with people who break their promises daily, however, Mr. Mascio more than liv dealership at Orange Park was an outstanding one. As an attorney I deal with people who break their promises daily, however, Mr. Mascio more than lived up to his promise to deliver a simple, honest, and hassle free vehicle purchase. I was and still am amazed at the professionalism and friendliness shown by Mr. Mascio and all of the staff during my purchase. They were always ready to assist with any questions and they were "genuine" in their efforts to be helpful at all levels. It was not just about getting me to purchase a car I became if you will a member of the "family" "the BMW family" and I am glad that I did. My previous experience with another dealership in Orlando was less than memorable however, Mr. Mascio turned that all around. TomBush BMW Orange Park would get my vote as the Number #1 BMW dealership and I was not bribed to say this. EW More

The salesman that I dealt with was excellent. Everyone in the process was extremely thorough and treated me with the utmost respect. I highly recommend Tom Bush BMW! in the process was extremely thorough and treated me with the utmost respect. I highly recommend Tom Bush BMW! More

I was looking for a newer model BWM. I regularly used the BMW Orange Park location for my service but wanted to explore the nearby dealerships for pricing and customer service but was not iompressed with I f BMW Orange Park location for my service but wanted to explore the nearby dealerships for pricing and customer service but was not iompressed with I found. Mike Macon was very knowledgeable, professional and worked to make sure I found the right car to purchase. Ihab Samrout was also very helpful while I was at the dealership. There were no pressured sales pitches or efforts to just get me 'to buy a car' as I found at other locations. I looked at and test drove several cars over a 2 month period. In the end, I purchased the perfect car, a 2011 550. Everything went smoothly from my trade-in to finalizing the purchase. I am very happy with my car and rate my purchase experience (like my prior experience with the service department) at the Tom Bush BMW Orange Park dealership a definite '10'. More

I originally had my car towed in for service. The repairs were going to take some time and I got into a conversation with Mike. H showed me a 2009 528i with 1635 miles on it and after considering the repairs were going to take some time and I got into a conversation with Mike. H showed me a 2009 528i with 1635 miles on it and after considering the cost of repair and the value of my vehicle, I decided to purchase the car. I am quite happy with the whole experience there throughout the whole ordeal. I'm from out of town and my car had broken down. Considering that I could have waited for an extensive and costly repair on the last day of my vacation, I feel quite lucky to have run into Mike at an opportune time for both him and me. I still haven't had time to familiarize myself with all the cars features, but did have a quite enjoyable drive home, reminiscent of the ride home that I had with my first BMW. Couldn't have asked for anything better! More

You should trust the integrity of this consumer review, because it was not written in the dealership's showroom and I only have to say with minimum of 25 words that salesman Patrick Casey is a great salesm because it was not written in the dealership's showroom and I only have to say with minimum of 25 words that salesman Patrick Casey is a great salesman. More

Tom Eccles is the most knowledgeable and friendly CA I have ever had the pleasure of doing business with. He is a true enthusiast, which is extremely difficult to come across in the business these days. have ever had the pleasure of doing business with. He is a true enthusiast, which is extremely difficult to come across in the business these days. Also as an enthusiast myself, I consider Tom to be a true asset to the BMW community, and BMW should be proud to have this man represent their name/logo. I am a strong believer that actions speak louder than words, therefore all I have to mention is that this is the second vehicle I purchase from Tom in the span of 15 months. Thank you Tom for your outstanding service, great communication, and helping make dreams come true! You made my 8-month long wait for my vehicle worthwhile, keeping me updated every step of the way. You are the best among the best, and I highly recommend your services. More

Our experience at Tom Bush BMW, Orange Park was fantastic. We went in to test drive a vehicle with the assumption that we could be held captive by a high pressure salesman. To our surprise, we foun fantastic. We went in to test drive a vehicle with the assumption that we could be held captive by a high pressure salesman. To our surprise, we found Ron to be very respectful of our time. We were able to trust him right from the start. Once we decided on a vehicle, Ron and Rick both worked together to find us the best price in the timeliest manner possible. We believe that Ron genuinely cares about his customers by the way we were treated. I would not only recommend Tom Bush BMW to our friends, but I will have them ask for Ron. It was a refreshing experience. More

We enjoyed our car-buying experience at Tom Bush BMW (Blanding). Our salesperson, Lola, was very professional, knowledgeable and sensitive to our desires. She is doing a wonderful job of following up wi (Blanding). Our salesperson, Lola, was very professional, knowledgeable and sensitive to our desires. She is doing a wonderful job of following up with us upon completion of the sale. We will be recommending all of our friends come to work with Lola! More

We were just browsing when Florin offered us a hand in We were just browsing when Florin offered us a hand in checking out the vehicle we liked. We weren't planning on leaving with a vehicle but because We were just browsing when Florin offered us a hand in checking out the vehicle we liked. We weren't planning on leaving with a vehicle but because was so willing to work with us and do whatever it took to make us a customer we were willing to sit down and see where things would go. We were treating with respect and feel that we got the best possible deal we could ! Florin continued to follow through on ever promise he made to make us happy customers. We will definitely buy a car from here again ! More

My experience with Tom Bush BMW of Orange Park (hereinafter referred to as the "dealer")is probly the most pleasant automobile purchasing experiencing I have had in over 40 years o buying cars. A (hereinafter referred to as the "dealer")is probly the most pleasant automobile purchasing experiencing I have had in over 40 years o buying cars. As soon as I got out of my car, I was greeted by Florin Grunberg in a friendly manner. We discussed my needs and wants and located a car. It was a hot day and as soon as we entered the sales show room, Florin had a bottle of cold water for me. In negotiating the sale, there awas absolutely no pressure. In fact the car had an option (DVD system)that was absolutely useless to me in my situation. Florin and another gentleman, Rick (whose name escapes me), but who I think was in finance, worked with me to locate the exact car without the useless option. With further respect to the negotiations, Florin and Rick were able to put me into a financial arrangement that fit my desired payment schedule. When my wife arrived to sign the paperwork, she wanted a coke. Rick went and found one for her and made her comfortable. Previously, when I purchased a car there would be interminable negotiations and the sales person would leave to see the unseen or otherwise invisible person who would approve or disapprove a deal. That did not happen with this dealer. Everythin was open and "on the table". There were absolutely no problems, hidden costs or impediments to the sale. Everyone involved in this sale acted professionally and courteiously. More