
Tom Bush Volkswagen
Jacksonville, FL
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311 Reviews of Tom Bush Volkswagen
Smoothest Transaction Ever! Highly Recommended. "As smooth and easy as it gets". Leasing a car was never so easy. Jay Eason and the team of Tom Bush Volkswagen made my dream come true. I technically "As smooth and easy as it gets". Leasing a car was never so easy. Jay Eason and the team of Tom Bush Volkswagen made my dream come true. I technically walked in with a budget in mind, and they made it happen. Jay was absolutely phenomenal; flexible, knowledgeable, happy, and very charismatic. I had been looking for a car for the past 2 days, and all I did was waste my time, get an inbox full of e-mails everyday, and plenty of phone calls with no results. Frankly, the other Volkswagens in town did not work with me and my budget––it was basically their way of the highway––but clearly things are different at Tom Bush Volkswagen. As soon as I walked in, Jay assisted me until the end, and his goal was not only to sell me a car, but to make me happy by having me drive the car that I really wanted under the price that I could afford. Even Craig Flakes––the finance manager–– was absolutely great, fast efficient, and sincere. The smoothest transaction that I have ever had. I cannot recommend them enough. Simply a 10 stars to Tom Bush Volkswagen! More
Amazing experience! Highly recommended! I had one of the greatest automobile-buying experiences at Tom Bush VW. It was a friendly, smooth, courteous, pressure-free, haggle-free, name-your-o I had one of the greatest automobile-buying experiences at Tom Bush VW. It was a friendly, smooth, courteous, pressure-free, haggle-free, name-your-own-price transaction - literally. Erlin Cruzado was my sales associate, and he did a phenomenal job; I highly recommend him, and I would not hesitate to purchase another car from him again. Thank you, Erlin, this is what car-buying should always be like! More
Great experience, great service! I had a great experience at Tom Bush VW! Don is a great person who is respectful and kind. He has worked here for over 15 years and knows his VW's. I I had a great experience at Tom Bush VW! Don is a great person who is respectful and kind. He has worked here for over 15 years and knows his VW's. I would highly recommend visiting this dealership. :) More
Amazing customer service Excellent service from Don. I highly recommend this location and Don as your sales person. I bought the Tiguan and I'm very much in love with it. Excellent service from Don. I highly recommend this location and Don as your sales person. I bought the Tiguan and I'm very much in love with it. More
All Around Excellence Our entire experience with Tom Bush Regency Motors, and in particular Jim Mitchell was outstanding. We saw the vehicle we were interested in online, w Our entire experience with Tom Bush Regency Motors, and in particular Jim Mitchell was outstanding. We saw the vehicle we were interested in online, we contacted the dealership by email, and Jim Mitchell responded. Since we were driving from SC there was some scheduling that had to be addressed. When we arrived the vehicle was just finished being detailed and looked great. Jim showed us all the features and we pleased with the test drive, so we purchased the vehicle. From start to finish we were treated like we were family. I believe Tom Bush Regency Motors and Jim Mitchell dealt us a winning hand!!! More
Excellent service, JD was our sales person, work with us to get the car we looking for and the best credit for our budget, we ended purchasing a Volkswagen Passat , We highly recommended this dealer and S to get the car we looking for and the best credit for our budget, we ended purchasing a Volkswagen Passat , We highly recommended this dealer and Sales Person J.D. at Tom Bush dealerships. More
I gave great ratings because my overall experience was great and I will definitely be coming back in the future and I will surely be referring everyone I know to your dealership we had the pleasure of bei great and I will definitely be coming back in the future and I will surely be referring everyone I know to your dealership we had the pleasure of being able to work with the all time great Mr. J.D. Daniels if it wasn't for him our experience wouldn't of gone so well at least that's my opinion...Overall J.D. Daniels is your best employee and all around awesome guy!!! Thank you for all your help and look forward to doing business with you in the future. sincerely, Shane & Ashley Carr More
My husband and I went this morning specifically looking for a CC. Unfortunately, the sales person (Ken Baxley) we had phone contact with prior to us coming down was unavailable. We should have left immedia for a CC. Unfortunately, the sales person (Ken Baxley) we had phone contact with prior to us coming down was unavailable. We should have left immediately. We spent the next 3.5 hours getting the run around from a very uninterested sales person who constantly needed to be sought out for updates. Either he wasn't empowered to make deals on his own or he just simply didn't want to be bothered by customers. We were trying to overlook his lackluster skills because we truly liked the CC. However, it was when our potential trade-in needed be looked at a 2nd time by the GM, Robert Hudson, that we realized the level of awful service this dealership maintains. He had zero communication with us, not even a handshake or introduction. After returning from a test drive in our car and spending almost 20 minutes behind closed doors with the "uninterested" salesman, we had enough. When my husband asked for the keys to our vehicle, Robert Hudson just tossed them over without even making eye contact... No question as to why we were leaving, explanation on what they would like to offer for our car, or attempt to close a sale on the CC. It baffles us as to how this dealership is even in business. The worst customer service I have ever experienced for sure, but even more disgusted by the fact that the treatment came from the supposed general manager. It's unfortunate because we were very interested in this car and had we been treated with respect we would have a new car today. Save your time and go someplace that will treat you with the respect you deserve. More
I visited the Tom Bush car lot searching for a used vehicle, J.D. was my salesperson. He was very friendly and knowledgeable. I looked at a few different cars before J.D. showed me the VW Passat I en vehicle, J.D. was my salesperson. He was very friendly and knowledgeable. I looked at a few different cars before J.D. showed me the VW Passat I ended up purchasing. The vehicle was not ready for sale the first time I looked at it, but J.D. got it ready and even came in on his day off to help me with the purchase. I would highly recommend my friends and family to J.D. at Tom Bush dealerships. More
My boyfriend and I went to look at the Mazda cx5 and the VW jetta TDI. NOT planning on buying that day! Surprisingly Erlin was able to out together a deal that I could not refuse and was very friendly and n VW jetta TDI. NOT planning on buying that day! Surprisingly Erlin was able to out together a deal that I could not refuse and was very friendly and not pushy. He even gave us tokens to have dinner at the Mexican place across the street because we had been on our way to dinner and I wanted to think over the deal. He filled my new car up and synced my iPhone to the Bluetooth. Got the Jetta TDI and LOVE it!! More