
Tom Bush Volkswagen
Jacksonville, FL
Filter Reviews by Keyword
By Type
308 Reviews of Tom Bush Volkswagen
The Tom Bush VW team is outstanding. A few months ago, I reached out to the dealership and had the pleasure of speaking with Kenny and Jim. These gentlemen were knowledgeable, honest, an A few months ago, I reached out to the dealership and had the pleasure of speaking with Kenny and Jim. These gentlemen were knowledgeable, honest, and upstanding. I made arrangements to lease a new vehicle from Tom Bush VW prior to moving to Florida. I was very concerned about entering into an agreement prior to my arrival but Kenny and Jim assured me that everything would work out just fine. They kept their word. They even held the vehicle I wanted when my moving date was delayed. I was extremely satisfied with the entire process - and I am enjoying my new VW immensely. I will be back and have already passed the word about the reputable people at Tom Bush VW. In a word - commendable! More
Excellent service in every aspect at every visit. I completely trust that my car is handled by the most competent service professionals. Management always goes above and beyond. Smooth system for sch I completely trust that my car is handled by the most competent service professionals. Management always goes above and beyond. Smooth system for scheduling, drop off, and concierge. LOVE THEM, as evidenced by my five leases and two purchases at this location. More
I recently had the pleasure of purchasing a Chevy Malibu from Michael Orr at Tom Bush Volkswagen, and I can't express enough how satisfied I am with the entire experience. Michael is hands down the best car from Michael Orr at Tom Bush Volkswagen, and I can't express enough how satisfied I am with the entire experience. Michael is hands down the best car salesman I've ever encountered, and he truly went above and beyond to ensure I drove away with the perfect car. From the moment I stepped onto the dealership lot, Michael greeted me and my sister with a warm smile and a genuine eagerness to help. He was incredibly knowledgeable, answering all of my questions with patience and expertise. I appreciated that he took the time to understand my specific needs and preferences, which ultimately led me to find the ideal car for my lifestyle. Throughout the entire process, Michael was transparent, honest, and never pushy. He gave me the space and time to make my decision, allowing me to feel comfortable without any pressure. It was evident that his main priority was my satisfaction and finding the best fit for me, rather than just making a sale. Michael's professionalism and attention to detail were outstanding. He meticulously guided me through all the paperwork and explained every step of the purchasing process, ensuring I understood everything completely. He made the paperwork, which can often be overwhelming, feel like a breeze. When it came to the test drive, Michael's enthusiasm for the Chevy Malibu was contagious. He highlighted all the amazing features and made sure I felt comfortable behind the wheel. I could tell he had a genuine passion for the cars he sells, which made the experience even more enjoyable. The level of customer service I received from Michael surpassed my expectations. He ended off the experience by giving me his number and telling me that he is always just a phone call away if I have any further inquiries. Thanks to Michael, I drove away in a beautiful Chevy Malibu that exceeded my expectations. I am incredibly happy with my purchase, and I owe it all to his expertise and dedication. If you're in the market for a new or used car, I highly recommend seeking out Michael Orr at Tom Bush Volkswagen. You won't find a more friendly, knowledgeable, and accommodating car salesman out there. Thank you, Michael, for making my car-buying experience such a positive and memorable one! Thank you to Joe Jacobson as well for being extremely helpful and easy to talk to! Amazing place with amazing people all around! More
If you need a good car and to get a great deal and be treated like royalty - you need to go to Tom Bush VW. My salesman was Joe, he handled everything, and since I speak Spanish (I am from Puerto Rico) treated like royalty - you need to go to Tom Bush VW. My salesman was Joe, he handled everything, and since I speak Spanish (I am from Puerto Rico) it was nice to have someone who was patient and went through everything. Make sure you ask for Joe. My Finance Manager was Billy, he speaks Spanish a little, which was awesome - and he really was very nice to me it was great to work with them. I want to say Thank You to Mr. Jim at to VW store, because without him I would not be in my very nice Taos. I am going to send everyone to Tom Bush. Thank you very much, Alejandro Campos Colon More
My husband and I had the pleasure of working with Erik to purchase our second Volkswagen! Erik was responsive, very knowledgable, and was truly accommodating throughout the entire sales process. He made the purchase our second Volkswagen! Erik was responsive, very knowledgable, and was truly accommodating throughout the entire sales process. He made the process non-stressful which was a relief for us since we have a baby on the way. We will absolutely be working with Erik in the future for any other purchases or assistance we need for our vehicles. Shout out to the rest of the staff as well who were friendly and very welcoming! More