Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Tom Bush Volkswagen

Jacksonville, FL

4.8
314 Reviews
Call Dealership (904) 371-4840

9850 Atlantic Blvd

Jacksonville, FL

32225

Directions

By Type

314 Reviews of Tom Bush Volkswagen

March 27, 2022

Great Service Team / Work was done on a timely basis / Will recommend you Dealership to our Friends More

by Pem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 28, 2022 -

Tom Bush Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Tom Bush Volkswagen team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Wonderful delivery service right to my door. Thank you for the great friendship delivery driver More

by Hud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr
Report | Print
Jan 25, 2022 -

Tom Bush Volkswagen responded

Thank you for the great feedback! We are so glad to hear that you had such a seamless service experience working with the Tom Bush Volkswagen team. Drive safely, and we hope to see you back again down the road!

January 14, 2022

Chris in Volkswagen Service went above and beyond with addressing each and every issue that we addressed. The technician took his time to correctly diagnose and repair each and every issue. The technician More

by Chris Inabnit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 16, 2022 -

Tom Bush Volkswagen responded

Chris, it means more than you know to receive your approval and support given your status in our industry. Our team will always take all the time and measures necessary to provide a lasting fix, and we'll always keep you up to date along the way. Thank you for your confidence in Tom Bush Volkswagen, and next time your wife's Volkswagen Jetta needs attention, we'll be here!

December 23, 2021

The service department was excellent throughout my appointment. They did the work that was requested. After they were done they thoroughly explained what they did and let me know where I stand on thin More

by gray_gene@ymail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Humes
Report | Print
Dec 27, 2021 -

Tom Bush Volkswagen responded

Thank you for taking the time to let us know that we're doing a good job! It was our pleasure to assist with your service needs. Please let us know if there is anything else the Tom Bush Volkswagen team can help you with down the road. Take care!

August 31, 2021

The dealership is fine. It is about the people who work at Tom Bush. John Allen in the service department was great to work with. He kept us informed with the progress and made sure we were comfortable in More

by Swmaddox1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allen
Report | Print
Sep 01, 2021 -

Tom Bush Volkswagen responded

Steve and Anneliese, we can't begin to express our gratitude for making such a trip to allow our factory-trained technicians to perform service on your vehicle. John will be thrilled to know that his care has been so meaningful. We feel lucky to have customers like you at Tom Bush Volkswagen and we look forward to providing you with more top of the line care down the road!

August 25, 2021

We have bought several cars at this dealership. Everything went smoothly. We would recommend this dealership to anyone. Kenny Loh is the “rockstar” in this transaction! More

by Jeanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Report | Print
Aug 25, 2021 -

Tom Bush Volkswagen responded

Jeanne - thank you for your repeat business and kind review! We're so glad you had a successful experience working with Kenny, and we hope the newest car treats you well! Take care, from all your friends here at Tom Bush Volkswagen!

August 18, 2021

My hero’s since 2011. My 2012 Jetta that I affectionately call squirrel 🐿 has been wonderfully maintained for almost 10 years now and 290k+ miles by the service members of Tom Bush VW. I would not take her More

by Mrs Byrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Aug 18, 2021 -

Tom Bush Volkswagen responded

We are so grateful for your years of business and your confidence in our team! Thank you for continuing to trust us to take great care of your 2012 Volkswagen Jetta. We look forward to welcoming you back to Tom Bush Volkswagen next time!

August 13, 2021

When ever I have something wrong with my car, their able to find the problem. More

by dowens3256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Allen
Report | Print
Aug 13, 2021 -

Tom Bush Volkswagen responded

Thank you for the wonderful review! We're delighted to have earned your loyal business and look forward to working with you again in the future. See you next time! - Your friends at Tom Bush Volkswagen

August 02, 2021

Service department Manger Chris exceeded my expectations by getting me in right away without making a appt. everyone on sales floor we’re exceptionally kind. More

by loridhoefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service Department
Report | Print
Aug 02, 2021 -

Tom Bush Volkswagen responded

We appreciate your positive rating! Chris really knows how to go the extra mile so we're very glad to hear he was able to accommodate you! Exceeding expectations and kind service are both very important to us at Tom Bush Volkswagen. Thank you for your patronage and safe travels!

July 29, 2021

John Allen is the best service rep!!! He is very knowledgeable and follows up when he says he will. I highly recommend John Allen in service!! More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allen
Report | Print
Jul 29, 2021 -

Tom Bush Volkswagen responded

Hi Ann - Thank you for your business and your confidence in John! We look forward to welcoming you back to Tom Bush Volkswagen for your next visit.

1
...
5
6
7
...
32