Tom Denchel Ford of Prosser

Service department doesn’t do a very good job unless they are told what to look for and sometimes even when you tell them they still do not do the little things like wiper fluid on a warranty routine service are told what to look for and sometimes even when you tell them they still do not do the little things like wiper fluid on a warranty routine service. Almost always have to get a second opinion then take it back to the service. The sales department takes about 6 hours to get the paperwork done when buying. More

Had a remote start put in works great Want a push button put in you didn't have the software for that so you sent me in the right direction will have it done at a later time thanks. put in you didn't have the software for that so you sent me in the right direction will have it done at a later time thanks. More

Attentive to vehicle needs. Contacted fidelity for maintenance package, saved me about $90 out of pocket. Contacted fidelity for maintenance package, saved me about $90 out of pocket. More

Excelente servicio y muy profesional Servicio rápido y confiable Personal muy bien capacitado y eficiente confiable Personal muy bien capacitado y eficiente More

I’ll be customer for a long time if it continues to be that pleasant that pleasant More

$2000 later, it's doing the same thing as when I took an email to them and they did not reply to me. I should have chucked into Chevy. Maybe they would have fixed it right now. It's at my house. Where I'll email to them and they did not reply to me. I should have chucked into Chevy. Maybe they would have fixed it right now. It's at my house. Where I'll fix it so it's done right More

David did a good job having paperwork and vehicle ready. We did a commerical trade and purchase. We did a commerical trade and purchase. More

The truck took a year and a half to arrive. The 23 is still lost in space somewhere. But the dealer did their best to help. Fords ordering process was a nightmare. But in the end, the dealer li The 23 is still lost in space somewhere. But the dealer did their best to help. Fords ordering process was a nightmare. But in the end, the dealer lived up to everything they promised. The price was what was expected and when the truck got here it was better than I expected. I would definitely go back the next time and get something I can see and feel. All in all it was worth the wait. More

David and Brandon were easy to work with and made my transaction very easy! I would definitely recommend working with them! transaction very easy! I would definitely recommend working with them! More

Jose Camposano is great he is the reason I continue to be a customer at Tom Denchel Ford in prosser. I have not had the greatest experience with your service department. Hopefully it will improve in the futu a customer at Tom Denchel Ford in prosser. I have not had the greatest experience with your service department. Hopefully it will improve in the future. More