Tom Denchel Ford of Prosser

No communication with me what so ever, no help at all. Had my car for 2 months and didn't bother helping out with a loaner car or finding what was wrong with my car. Sent my car to a completely different Had my car for 2 months and didn't bother helping out with a loaner car or finding what was wrong with my car. Sent my car to a completely different dealership to work on it. More

Helpful and accommodating They were very accommodating, helpful and kept me updated on the progress of my car. helpful and kept me updated on the progress of my car. More

Very thorough and did everything they could to make sure we knew what was going on with our truck. we knew what was going on with our truck. More

Very informative and helpful ? ? We have our car serviced for 2 years. Always been very helpful and nice ? We have our car serviced for 2 years. Always been very helpful and nice More

Eddie in the service dept. did an excellent job keeping me informed throughout my service that day. They ended up having to get a part from the Tri-Cities and rather than wait did an excellent job keeping me informed throughout my service that day. They ended up having to get a part from the Tri-Cities and rather than wait 2-3 hours they agreed to drive me home to Selah and then went above and beyond to deliver my finished service truck to my home! More

Speedy and quality service Would recommend them to family and friends Will schedule all my service appointments with Tom Denchel Ford in Prosser and friends Will schedule all my service appointments with Tom Denchel Ford in Prosser More

Did what they said. Easy to work with, no pressure. They let me intertain them ( We had fun, ASK THEM!!!) Easy to work with, no pressure. They let me intertain them ( We had fun, ASK THEM!!!) More

I brought in my truck for an oil change I brought in my truck,2015 F150 for an oil change truck,2015 F150 for an oil change More

I have nothing but good to say about the staff at this Ford. Friendly and honest, knowledgeable and polite. All I spoke to are awesome. Ford. Friendly and honest, knowledgeable and polite. All I spoke to are awesome. More

It was a very good experience. Working with Kaden, Val, and the other manager was great. Felt like they went out of their way to make the deal work. Working with Kaden, Val, and the other manager was great. Felt like they went out of their way to make the deal work. More