
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Ask for Doug Garrett!! My dad was able to finally buy a brand new truck with the help of his salesman Douglas Garnett. My dad is a very strong head man and had always found My dad was able to finally buy a brand new truck with the help of his salesman Douglas Garnett. My dad is a very strong head man and had always found it hard to buy new cars. Douglas took his time with my dad showing him all the options available to him. My dad was never rushed or put on the back burner. My dad said it was the easiest Car buying experience in his life. I'm so Thankful for the staff at Tom Gill for helping my dad find the truck of his dreams. 2015 Chevy Silverado extended cab!! Love it! More
Best dealership in the Tri State Super relaxing environment at Tom Gill. I never once felt pressured to purchase my first vehicle. David Skiles made that experience possible so I ende Super relaxing environment at Tom Gill. I never once felt pressured to purchase my first vehicle. David Skiles made that experience possible so I ended walking away with a great car. Highly recommend this dealership. More
Excellence Our sales rep Jennifer was excellent Knowledgable efficient courtesiou I will return to Tom Gill Chevrolet for my next car purchase Plan to buy ano Our sales rep Jennifer was excellent Knowledgable efficient courtesiou I will return to Tom Gill Chevrolet for my next car purchase Plan to buy another in less than two years More
Great Salesperson JenniFer Newton the salesperson I worked with was awesome. Prompt with email responses, friendly, knowledgeable and a great personality. She will fig JenniFer Newton the salesperson I worked with was awesome. Prompt with email responses, friendly, knowledgeable and a great personality. She will fight for your trade in value. The folks that come up with the trade numbers would be the only reason I am not giving a five star rating. The initial trade in offer they made was almost insulting and I almost got up.and walked out. Luckily Jennifer worked it out for me and made things right. More people like Jennifer at Tom Gill and they would get five stars from me. More
Tom Gill Chevrolet does it right! the moment you walk into Tom Gill Chevrolet someone is asking how they may assist you. Whether it be for beverage, showing cars, etc. There's a food/d the moment you walk into Tom Gill Chevrolet someone is asking how they may assist you. Whether it be for beverage, showing cars, etc. There's a food/drink bar right when you walk in too! This team is top notch. Not to mention it's more of a grown ups toy box! More
Amazing! My car buying experience was awesome and easy! I felt valued and that the entire team at Tom Gill was genuinely concerned about getting me into a car that met my needs! Jennifer Newton picked out a I felt valued and that the entire team at Tom Gill was genuinely concerned about getting me into a car that met my needs! Jennifer Newton picked out a Traverse that was exactly what I was looking for...it was like she already knew me before I walked in! Not only do I love my new car, but I also love all the perks that go along with purchasing a car from Tom Gill! More
M.Self service The service I just received was unbelievably amazing. I literally just left the dealership and have to just let everyone know. I was traveling back fr The service I just received was unbelievably amazing. I literally just left the dealership and have to just let everyone know. I was traveling back from vacation down south in the middle of the night, I had about 3.5 hours left to go and my traverse stalled out. It would not restart. I called AAA and got it towed to the nearest dealership which was Tom Gill. I got a hotel room for me and my 3 kids right next door, at 7 am when they opened and talked to a very energic young man named Mack. He didn't skip a beat got my car in took my phone number, and told me to "head back to the hotel and relax that he's got it from here. And I will get you back on the road and home in no time at all!" Literally he had my car checked and had a new fuel pump put in and had me done by 830. I could not believe how amazing it was, I had already checked with the hotel to extend the check out time, thinking it was going to be an all day thing. It was all covered under warranty. And hands down the best service I have ever received. The kid really did care and just want everyone to know that tom Gill Chevrolet, is an amazing place to go! More
Great service! My car was totaled, and this dealership helped me get back on track. The employees were very helpful and considerate in helping me find the right car My car was totaled, and this dealership helped me get back on track. The employees were very helpful and considerate in helping me find the right car for me. More
Do not Go to the Service Department at Tom Gill Bought the car a couple weeks ago. It threw an emissions code, so my sales guy made up a due bill to have it fixed. I went and dropped off the car and Bought the car a couple weeks ago. It threw an emissions code, so my sales guy made up a due bill to have it fixed. I went and dropped off the car and had a sinking feeling that something was going to happen to it. It did. The Service Department said everything would be fine with it, but they had to take to Chrysler to have it serviced. Anyway, they were unable to get it into Chrysler until a week later. I went ahead and called to tell them I wanted the car in my possession until it was due to be worked on by Chrysler. I go to pick up the car and there is a dent in my $24,000 car on the driver side door. I tell them it wasn't there before, but they argued with me and claimed that they had made note of it before I handed the car over to them. Before I took it in, I knew it had a scratch that was fairly noticeable, but definitely no dents in the door or anywhere on the car. My eye went directly to the dent when they pulled up the car. I asked that they at least take responsibility for it. They did not. Now I have a car I paid $24,000 for that has a dent from Tom Gill's Service Department that I haven't even owned for more than a month. The most frustrating thing is their director, Tim Gortz, was very rude and short with me on the phone when I was trying to resolve the issue. Being rude doesn't help and it's lost you a customer. You can buy a car from here, but DO NOT get your car serviced here, as they don't care for other's property. More
Great experience buying a car Brian was very helpful. Not pushy. Gave us plenty of space and time to make a decision. Brian is very knowledgeable of the cars and the process we wen Brian was very helpful. Not pushy. Gave us plenty of space and time to make a decision. Brian is very knowledgeable of the cars and the process we went through. More