148 Reviews of Tom Gill Chevrolet - Service Center
Austin was very friendly and helpful through out the process of getting my car working. Several of my family members have purchased new and used cars from Tom Gill. Love the staff, always kind when I am process of getting my car working. Several of my family members have purchased new and used cars from Tom Gill. Love the staff, always kind when I am there.. More
Austin was great and very knowledgeable ! He kept us updated on what was going on with our car . Great experience at Tom Gill ! He kept us updated on what was going on with our car . Great experience at Tom Gill ! More
Austin, was very kind and kept me updated on the status of my maintenance work. Thank you Austin! of my maintenance work. Thank you Austin! More
Austin is always kind and very helpful. He makes sure my car is looked at and fixed in a timely manner. He makes sure my car is looked at and fixed in a timely manner. More
Joe helped us. His customer service skills are great. The battery on our rental car died and he came back with my husband and charged it. We called several times to His customer service skills are great. The battery on our rental car died and he came back with my husband and charged it. We called several times to check on the car and the people on the phone were super helpful. The work was done really well we’re very happy.!!! More
Good friendly service. They do good dependable work here and close to home . Thumbs up They do good dependable work here and close to home . Thumbs up More
The deals and the service that I've always gotten from Tom Gill Chevrolet is nothing but the best Tom Gill Chevrolet is nothing but the best More
Always polite answer all my questions very professional. Excellent service. Handle my vehicle promptly at appointment time and return it to me. Excellent service. Handle my vehicle promptly at appointment time and return it to me. More
Very friendly helpful people. Austin goes above and beyond to help his customers. Definitely a pleasure to work with. Austin goes above and beyond to help his customers. Definitely a pleasure to work with. More
While my car was in service (oil change and new rims) I was brought a rental which had a flat tire when it was pulled up front. The second rental brought to me had a flat within a couple hours of driving o was brought a rental which had a flat tire when it was pulled up front. The second rental brought to me had a flat within a couple hours of driving off the premises. I didn’t hit anything and called the service manager to express my concerns that this tire may have also been damaged prior to leaving the lot. I patched the tire and retuned it. They said I should have inspected the tires prior to leaving and my honesty would result in a 200 + bill. I would imagine this would have been difficult for any customer to inspect without the car being lifted. I also doubt they would have noticed if I hadn’t mentioned it since They had no inspection paperwork to share with me where their team inspected the car prior to handing off to me. All that was done was a quick walk around. It took the service manager several days to respond and when I expressed how his response would challenge future business with Tom Gill including the new car I was buying and upcoming paint job etc. (not to mention I just purchased a brand new blazer from them) I never received another response from anyone on their team after I sent this message. I then messaged the sales team letting them know I would no longer move forward with future purchase. The service manager still has not responded More