
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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First off I loooooove when you call the number at this place and the recording says "your not on our time, we are on your time" what a load of crap! I dealt with this clown when trying to buy a car an place and the recording says "your not on our time, we are on your time" what a load of crap! I dealt with this clown when trying to buy a car and this guy pissed around, talked to other people, was even selling cars to other people while i waited for him. Almost all of the staff at this place blows you off if you have a question that has any technical value and really aren't interested in talking to you unless they are going to make money. Steve's quote of "ill be back in 1 minute" turned into 45 continued by another "i'll just be a minute" then another 40 minutes rolled by. I wasted several hours of my life in this joke of a dealership and I will NEVER attempt to buy from this place again. I work for a really big company and believe me, I am spreading the word to all of them about this palace of morons. I really really loved the tom gill commercial stating "buy american" It is a very powerful message that did seem to come a bit late, but at least someone is stepping up to the plate to actually say what we should have been doing many many years ago. Bottom line is tom gills business of characters really sucks as far as customer service, I feel sorry for anyone who doesn't see this sites reviews before going to this place. also, the fat guy in the corner is a streaming pile as well More
My name is Ted and I have attempted to do business with this company more than once. They are not a business of character. They will lie to you at every turn. The free tires thing is a lie, the price-ma this company more than once. They are not a business of character. They will lie to you at every turn. The free tires thing is a lie, the price-match is a lie, and they act like you should be thanking them for helping you. My son and I went there to look for a car and after about 2 hours we had had enough and then they had to find the keys to my car that took another 20 minutes. It was terrible. Never AGAIN. More
They offer a price match guarantee but the catch is that the other dealer has to offer free car washes and they same dealer warranty that Tom Gill offers or they will not match the price. Unfortunately, ver the other dealer has to offer free car washes and they same dealer warranty that Tom Gill offers or they will not match the price. Unfortunately, very very few dealers are involved in the same warranty program which includes useless things like a personal assistant so price matching is impossible. They try to act above board but they are very slick. More
I went to Gills place for some work on my car and I needed some regular maitenance as well. I got an estimate on the work - HOLY COW! When I asked what they charged for labor by the hour, they gave m needed some regular maitenance as well. I got an estimate on the work - HOLY COW! When I asked what they charged for labor by the hour, they gave me the run around and were difficult to pin down to exact numbers, but when I finally wrestled it out of them it was $115 an hour. That is highway robbery. No wonder they have that giant building, they are ripping off their service customers. I went to Robke's place the labor for the same job $75. Thats $40 an hour less. I saved $120 on labor alone by leaving Gills place. I bought my car from Gill, and they are overcharging me - their own customer? I will never go back there. When I called back to tell them how much I saved, they acted like they had such better mechanics. Don't believe it - all the mechanics are GM mechanics at the dealerships. It surely is not worth $40 more an hour. That's highway robbery! Keep your money in your pocket - stay away from Gills place. He must have a huge payment on that huge building and he is trying to make it on one customer. That won't be me. More
I have to say I wish I had visited this site BEFORE I wasted my time at Tom Gill. I hope that you didn't waste yours before visiting this site, if you did, I am sorry. But I went there to try to buy a wasted my time at Tom Gill. I hope that you didn't waste yours before visiting this site, if you did, I am sorry. But I went there to try to buy a car, and I say try, because I picked out the car I wanted and they kept trying to sell me something else. I have great credit and a good job, but they must have had some bonus on SUV's because that is all they would show me. I left and went to Robke and bought a really nice Aveo - what I wanted in the first place and they treated me great. Don't wast your tim with this character.. More
I tried to buy a car from that place and the salesman kept changing his story too much. After too many versions of his story I asked to see the owner. Mr. Tom Gill. He made me wait over a half hour to kept changing his story too much. After too many versions of his story I asked to see the owner. Mr. Tom Gill. He made me wait over a half hour to speak to him. I think he was hoping I would leave. And when he finally came down from his penthouse office he was a complete jerk. He treated me like I was a piece of trash. He talked to me like I did not understand English. I finally got so mad about his attitude I left. I would never recommend anyone ever go there. I would not sent my worst enemy their - what a den of thieves that is. STAY AWAY! I feel like I barely got out alive they way Tom Gill acted. IF that is a business of character - well trust me it is not! I will never ever go back to that establishment. More
I bought a car at Gill, from a salesman named Bill Linton. This guy was a piece of work. When he sold us the Trailblazer, he was flirting with my wife in front of me! When I told him to relax, it m Linton. This guy was a piece of work. When he sold us the Trailblazer, he was flirting with my wife in front of me! When I told him to relax, it made him mad and so he started touching her in places that I don't even touch her! The next day, I came home from work early and Bill was coming out of my house with only underwear on! My wife told me he was a good listener! I called Tom Gill and he started laughing at me! So my relationship with Tom Gill Chevrolet, and my wife, is over! Good Day! More
They advertised "free gas" and their "free" gas is not free. In fact, it takes over 2 years to get your money. It was such a rip off I left and went to another dealer and purchased the exact same vehilc free. In fact, it takes over 2 years to get your money. It was such a rip off I left and went to another dealer and purchased the exact same vehilce FOR MUCH LESS. They were rude and they are liars! I would never recommend anyone go near the place. When I turned the complaint over to the BBB, of which they are a Torch member, the response I received from them was rude too. Stay away - that's my best advice. More