Tom Hesser BMW

Nicholas was so helpful. He walked me through the entire process, answered all my questions and offered continued support even after the sale He walked me through the entire process, answered all my questions and offered continued support even after the sale More

Absolutely the worst experience. I made two trips for service and still don’t have the necessary repairs. I waited a month for the second appointment only to be told that I would nee I made two trips for service and still don’t have the necessary repairs. I waited a month for the second appointment only to be told that I would need to spend another $600 and have another appointment. I have everything documented. I’ve been to really great dealerships that were nothing like what I saw here. My concerns fell on deaf ears there and I was “swept under the rug”. They were actually going to let me leave with no paperwork on what they did until I insisted. I’d be happy to share my specific details with anyone interested. By the way, I was there 3 hours on each appointment. Avoid service here. You’ve been warned. More

They are very honorable and worth doing business with. Great people who go out if their way to accommodate your needs. Great people who go out if their way to accommodate your needs. More

It was a pleasurable eperience and I would order another vehicle at this dealership again. vehicle at this dealership again. More

Very nice sales person very willing to accommodate in whatever ways they can. It was a very easy buying experience. whatever ways they can. It was a very easy buying experience. More

Ellie was fantastic! Very knowledgeable about the vehicle and pleasant to work with! Highly recommend! Very knowledgeable about the vehicle and pleasant to work with! Highly recommend! More

Salesperson was knowledgable, personable and a consummate professional .Was the smoothest car purchase ive ever had. Thank Tou professional .Was the smoothest car purchase ive ever had. Thank Tou More

Everything at Tom Hesser worked out good Bryan. also dealt with other people within the company, very professional. also dealt with other people within the company, very professional. More

Always great doing business with Kevin, very accommodating, excellent customer service, very knowledgeable service team accommodating, excellent customer service, very knowledgeable service team More

Great service and friendly staff! Carl helped me throughout the entire process and kept me updated. Pleasure to do business with! Carl helped me throughout the entire process and kept me updated. Pleasure to do business with! More