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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
707 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 708 reviews

June 23, 2025

I’ve always had good service here, from my 1st gen canyon to my sierra then my Cadillac xt5 that Earl sold to me More

by AUTOCAT04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl isn’t listed here
June 23, 2025

Everything went smooth and it was so easy to work with Jacob! We got the car and the deal we wanted! 10/10 recommend! Thanks Tom Kelley team. More

by DEVONHOLMES2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Deakyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

We really like our 2025 AWD Acadia Elevation. Very nice interior with all the new technology. It is a big update to our 2015 Acadia SLT. The one thing we wish was still available is the 3.6L V6. More

by DMCKEEMAN3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Great experience! Staff was friendly and knowledgeable! I appreciated their attention to detail and willingness to help. They even got me in same day! More

by Ethangrubbs1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Echenoz. Neil Farley.
June 21, 2025

John reached out to us through a mutual friend. We were looking for an Acadia Denali and John delivered! More

by ekjyoder
Recommend Dealer
Yes
Employees Worked With
John Kelly
June 21, 2025

Nice dealership, but im not happy they didn't fix what they knew needed fixed, they just passed it to the customer without hesitation. Customer service should be a number one priority More

by JAMIESTRICKLER78
Recommend Dealer
Yes
Employees Worked With
Alex, but we did find an issue that needs resolved. When the dealership received the car they knew it need brakes, Alex informed us it was deferred so now we are responsible for paying for them, I find this very neglectful by the dealership not to address
June 21, 2025

I bought a brand new Buick enclave and when I go home I see there is dog hair all over in the third row...They use the cars and then sell it that's why my vehicle had 350 miles when I bought it More

by AMANSH0032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Deakyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

This dealership treats its customers with respect. The staff is professional and accommodating to my schedule and needs. More

by PAMELACLARKESTEP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

My name is Steve. My wife Ginny bought her Acadia in for an oil change. Jacob Click told her that I always get engine conditioner and fuel additive. He lied to her. We More

by stevenmmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Click
June 20, 2025

Great service. always willing to help customer in anyway possible.before you leave always ask if theres anymore we can do and any other unanswered questions we can a More

by SZYMANSKILISA
Recommend Dealer
Yes
Employees Worked With
Ashley