
Tom Kelley Buick GMC
Fort Wayne, IN
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Clean. Friendly and knowledgeable sales staff. Loved the technical person who reviewed all the technical items I. Our vehicle. Friendly and knowledgeable sales staff. Loved the technical person who reviewed all the technical items I. Our vehicle. More
Nice people and they will work with you. Only this info we did not like was the paint sealer add on and undercoating ect. Tacking on an extra 1000.00 to the price tag to finance . This shou Only this info we did not like was the paint sealer add on and undercoating ect. Tacking on an extra 1000.00 to the price tag to finance . This should be a decision made by purchaser - not installed ahead of time and being expected to pay for it. Worked out a deal. Bit almost killed the sale. More
Kelley Buick GMC has always, and I mean always, taken great care of me. Excellent customer service every time, I trust them completely with my vehicle care and will forever purchase my vehicles from here great care of me. Excellent customer service every time, I trust them completely with my vehicle care and will forever purchase my vehicles from here. Also, a special shout out to Mike Kelley and Kelli Wiley is well deserved. You two always go above and beyond and are the absolute best! More
Everything was done well and on time, an excellent experience overall. I would use Kelley Service 10 times out of 10. experience overall. I would use Kelley Service 10 times out of 10. More
I explained the problem had to be something beyond normal fixes. Asked them to check wiring, security system, computer... argued with them it wasn't the crankshaft or the ignition switch. $1350 and one week fixes. Asked them to check wiring, security system, computer... argued with them it wasn't the crankshaft or the ignition switch. $1350 and one week later, my car is broke down in the country. Needs new wiring in the harness around the battery. Needs new springs. Body is lying a bit low and keeps hitting the wires. Maybe I could have it fixed for my 4 teenagers and i, had we not just spent so much money for some guy to over mansplain my issue as if I don't know anything I'm talking about. Thanks for screwing me and my family guys! Over charge me and treat me like I'm am idiot. If you don't have extensive knowledge in mechanics, or a punishment, don't go here! More
The Kelley Buick/GMC team is always knowledgeable and helpful. I appreciate the entire experience from purchasing a new truck to continued service when required. John Harker helpful. I appreciate the entire experience from purchasing a new truck to continued service when required. John Harker More
They always take care of me and my car. My service manager knows how to work with his customers. My service manager knows how to work with his customers. More
We have bought several vehicles with Kelly. We consistently get a fair deal. We like working with Nathan and the others who have helped over the years. We consistently get a fair deal. We like working with Nathan and the others who have helped over the years. More