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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
767 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 767 reviews

July 15, 2025

Clean. Friendly and knowledgeable sales staff. Loved the technical person who reviewed all the technical items I. Our vehicle. More

by JANE.GEHRON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pat Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Nimmo
July 14, 2025

Nice people and they will work with you. Only this info we did not like was the paint sealer add on and undercoating ect. Tacking on an extra 1000.00 to the price tag to finance . This shou More

by DGRYANS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny,
July 14, 2025

Kelley Buick GMC has always, and I mean always, taken great care of me. Excellent customer service every time, I trust them completely with my vehicle care and will forever purchase my vehicles from here More

by LYDIA.ASHTON135
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Wiley 5 STARS
July 14, 2025

Everything was done well and on time, an excellent experience overall. I would use Kelley Service 10 times out of 10. More

by tommie0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Alex T. went above and beyond to get my Transmission issue resolved and helped get warranty coverage. Thank you Alex! More

by Michael
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex T
July 13, 2025

I explained the problem had to be something beyond normal fixes. Asked them to check wiring, security system, computer... argued with them it wasn't the crankshaft or the ignition switch. $1350 and one week More

by annieschertz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Sparkman III
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Kelli, my Service Advisor was very helpful in working with me to fix my auto. More

by KSISLE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kelli Wiley
July 12, 2025

The Kelley Buick/GMC team is always knowledgeable and helpful. I appreciate the entire experience from purchasing a new truck to continued service when required. John Harker More

by HARKERPLUMBING
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
service department
July 11, 2025

They always take care of me and my car. My service manager knows how to work with his customers. More

by EWKCSHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

We have bought several vehicles with Kelly. We consistently get a fair deal. We like working with Nathan and the others who have helped over the years. More

by JOHN.C.BARCE
Recommend Dealer
Yes
Employees Worked With
Nathan