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Tom Kelley Buick GMC

Fort Wayne, IN

4.9
450 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 450 reviews

September 22, 2022

Definitely recommend anyone go see Ernie at Kelly GMC! He did a great job for us, was available and answered all our questions. Easy experience! More

by gfetters2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie
Sep 23, 2022 -

Tom Kelley Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Buick GMC Team!

September 15, 2022

Ernie Crowder & Brian McKinley provided us with great service. They listened patiently, explained & worked with us to make the car we chose a possibility. Their personal yet professional "can do" attitud More

by SteadyRunner
Recommend Dealer
Yes
Employees Worked With
Justin Hardman, Ernie Crowder, Brian McKinley
Sep 16, 2022 -

Tom Kelley Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Tom Kelley Buick GMC Team!

September 15, 2022

Everyone from Kelley’s were friendly, helpful, and thoroughly professional. The delivery of my new truck from their dealership was finished quickly and smoothly due to their expertise, Very appreciati More

by lynnhindbaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Waybright, Denny Waybright, Brian McKinley, Cody Vervynckt, Mike Fortmeyer
Sep 16, 2022 -

Tom Kelley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!

August 08, 2022

Denny Waybright treated us fairly and made the buying process very easy. Rick Dones, Mike Hamilton, Dave Echenoz and all the staff at Tom Kelley Buick GMC were excellent and looking forward to that great More

by gskline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Waybright
Aug 10, 2022 -

Tom Kelley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Buick GMC Team!

August 04, 2022

Iwa // Highly recommend working with Kevin Smith @ Kelley Buick if you are shopping for a vehicle // More

by m12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
Aug 05, 2022 -

Tom Kelley Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tom Kelley Buick GMC Team!

August 01, 2022

Have always had a good experience with Tom Kelley Buick. Kevin, Stephanie & Brian were all very helpful with ordering our new car. Helped with all issues & now have an awesome Buick Enclave. Kevin has alway More

by J&S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Stephanie, Brian
Aug 04, 2022 -

Tom Kelley Buick GMC responded

It was a pleasure to read about your third car-buying experience at Tom Kelley Buick GMC. Congratulations on your new Buick Enclave! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Kevin, Stephanie, and Brian provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Tom Kelley Buick GMC Team!

June 18, 2022

They are very helpful. I will definitely be recommending my family and friends to this dealership. More

by Cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Jun 21, 2022 -

Tom Kelley Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!

May 21, 2022

This is my 3rd Buick Enclave. Tom Kelly Buick and my sales person Denny have gone the extra mile to appreciate and keep my business. More

by C.R.
Customer Service
Recommend Dealer
Yes
Employees Worked With
Denny, Chris and of course TK himself.
May 24, 2022 -

Tom Kelley Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Tom Kelley Buick GMC Team!

May 12, 2022

I am a GM employee and after agreeing on a price and saying would honor my discount the manager changed their mind. So much for their ad about treating customers like family they would rather sell to u More

by rickporter38
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernie crowder , rick dones
May 13, 2022 -

Tom Kelley Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Emily Hartman | ehartman@kelleyauto.com

April 19, 2022

The Kelley GMC dealership did a great job with salesmen Paul Sparkman III and Mike Fortmeyer doing an outstanding job. EJ Thomas explained the car very well. More

by Shixson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clontz, Sparkman III, Mike Fortmeyer, EJ Thomas
Apr 21, 2022 -

Tom Kelley Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Buick GMC Team!

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