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Tom Naquin Chevrolet Cadillac Nissan
Elkhart, IN
57 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 57 reviews
July 17, 2021
If it was not for the jeep being what we wanted I would of walked out. The salesman Will, kind and helpful. To what he could do. There is no perks in buying from this dealership. I brought in a trade in wi of walked out. The salesman Will, kind and helpful. To what he could do. There is no perks in buying from this dealership. I brought in a trade in with a full tank of gas. Tom Naquin does not fill up tank at all. Nor any free oil change. The free car wash look old and dangerous. probably from the 60s or 70s. if you can find what you want somewhere else. Then go there. Customer satisfaction is not consider here. just the sale. More
by cynthiasingling
Employees Worked With
Greg Fink
Helpful January 15, 2021
We were out diving in are 2021 new GMC diesel Truck and a systems failure came up on our screen. We drove to Tom Naquin to see what the problem was. The gentleman at the desk said they couldn’t help us and a systems failure came up on our screen. We drove to Tom Naquin to see what the problem was. The gentleman at the desk said they couldn’t help us and they had no opening for two weeks to even look at the truck. They did not offer a loaner vehicle or offer to help us in anyway. He made us feel that he didn’t want to be bothered with us. So we took our vehicle to another dealer and they went above and beyond to help us out. More
by fellerlittlep
Employees Worked With
Greg Fink
March 12, 2020
We have purchased 6 vehicles from Tom Naquin and have great experiences each time. It really helps that they have great pictures of every car online with accurate descriptions. We knew what we wanted and great experiences each time. It really helps that they have great pictures of every car online with accurate descriptions. We knew what we wanted and were able to buy our cars without having to spend too much time at the dealership. Service is another area where they get us in and out quickly and fair. More
by Cliff Clavin
Employees Worked With
Tracey McDonald, Danny Groves, Matt Iemma, Greg Fink
March 12, 2020
Fast, simple, easy!! I called up the dealership interested in a preowned Ram1500 they had on the lot. Great price, and everyone was very pleasant to work with. This is the I called up the dealership interested in a preowned Ram1500 they had on the lot. Great price, and everyone was very pleasant to work with. This is the 3rd vehicle my wife and I have purchased from Tom Naquin and we will be back for our next one. Adam Cole More
by Adam Cole
Employees Worked With
Sean Fick, Greg Fink
March 09, 2020
Great experience, as always. Purchased first vehicle from them in 1984 and have purchased at least 10 more since. Professional, great deals, great service. I will be back! them in 1984 and have purchased at least 10 more since. Professional, great deals, great service. I will be back! More
by Norm Peterson
Employees Worked With
Greg Fink
March 07, 2020
This is a test review. This is a great dealership! Fast friendly service you can count on. They even wash your car after an oil change. Prices seem very competitive as well friendly service you can count on. They even wash your car after an oil change. Prices seem very competitive as well More
by Tester
Employees Worked With
Greg Fink
June 23, 2019
Happy Customer We needed to replace our leased vehicle and decided to look at a Nissan at Tom Naquin’s. From the time we were greeted by our salesman, Cory Kissel, We needed to replace our leased vehicle and decided to look at a Nissan at Tom Naquin’s. From the time we were greeted by our salesman, Cory Kissel, until we signed the new contract we were pleased by the great and professional Customer Service we received. Since Cory was fairly new we also were impressed by the “team support” he received. We would recommend Tom Naquin when you need a new car and definitely look up Cory Kissel. More
by Wardlaw’s H and M
Employees Worked With
Cory Kissel, Shawn
February 23, 2019
A good place to go. I bought a certified used car here almost 3 years ago, I haven't had one single problem with it, and I've brought it in for maintenance service as wel I bought a certified used car here almost 3 years ago, I haven't had one single problem with it, and I've brought it in for maintenance service as well several times and it's all been great so far. More
by OBM
Employees Worked With
Leo Reyes, Curtis Frye, Rick Lord and Mike Goepfrich.
January 24, 2019
Consistently outstanding I've recommended 3 different people who have all purchased vehicles and were happy 1 in particular reestablished her credit. I've bought used and I've recommended 3 different people who have all purchased vehicles and were happy 1 in particular reestablished her credit. I've bought used and new vehicles and have sold here each time with a fair and reasonable outcome. The entire service department catches and notifies you of things that are very easy to overlook in our day to day madness. They take the initiative and throw in a free car wash after services I've had. The sales team worked with me on mastering specific details and went to great lengths to ensure the proper customization of what I wanted. They get new vehicles in faster than their local competitors. The biggest take away is I feel like a name not a number there with a welcoming staff but not a creepy staff like at a number of places I've checked out. Delivery of excellence not desperation. Management that doesn't cowardly hide when you have an issue but meets you face to face with a firm handshake and smile. More
by BlueTide
Employees Worked With
Nik Naquin, Thad Naquin, Leo Reyes, Mark Reda,
November 26, 2018
Grand Customer Service I was desperately in need of a dependable running vehicle after my auto accident I was involved in and after being with out for 3 weeks, I chose to sh I was desperately in need of a dependable running vehicle after my auto accident I was involved in and after being with out for 3 weeks, I chose to show up here in search of my answer. When I arrived I was greeted with smiles and friendly faces. I was talked to like a valued customer. I was given the opportunity to test drive what I wanted and provided all the details I needed. With in a short amount of time I received my new 2019 vehicle and I am very happy I can now get to work on my own agenda. Thank you very much Jeremiah for helping me through very high stressful times. I will continue to be a GM Customer and I will return in the future for my next ride. More
by Kdog12
Employees Worked With
Jeremiah H.
