Tom Naquin Chevrolet Cadillac Nissan
Elkhart, IN
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My boyfriend and I came in yesterday looking to buy a car. Danny Groves helped us out and ensured that we made the right decision. He looks out for his customers and we left very happy! car. Danny Groves helped us out and ensured that we made the right decision. He looks out for his customers and we left very happy! More
If you want a good buying experience for buying a new or pre-owned car or truck Tom Naquin is just the place to be. Good friendly vibes you will experience and maybe even a friend outside of buying a new ca pre-owned car or truck Tom Naquin is just the place to be. Good friendly vibes you will experience and maybe even a friend outside of buying a new car or truck. I have personally bought 4 trucks and traded them in and got true fair market trade along with fair market on the next trucks purchased. Sean Flick, Danny Groves & Sunny Camparone made all my deals easy from start to driving off the lot with my new purchase as easy as it gets and stands behind what they sell. My last deal I didn’t even drive it before I bought it! That’s the confidence I have with Tom Naquin. Thanks again guys! See you next time. More
Danny is a great dude. Straight shooter. Values the customers time. Found me everything I wanted and needed in both vehicles I bought. Definitely recommend this dealer and Danny! customers time. Found me everything I wanted and needed in both vehicles I bought. Definitely recommend this dealer and Danny! More
I am very happy with the service. Demonte Thompson is a very good at his job, and I would recommend him to all my friends looking to buy a car very good at his job, and I would recommend him to all my friends looking to buy a car More
Excellent customer service from the management down. Easy and comfortable to work with. Special thanks to Sean Fick and his team on creating a pain free process from finding a vehicle to the closing process. and comfortable to work with. Special thanks to Sean Fick and his team on creating a pain free process from finding a vehicle to the closing process. Top tier customer service. Thanks again Sean!!! More
Update: Almost forgot to come on and update the outcome of all of this. Not only did I get the letter the day after buying this vehicle from a local bank that had told Naquin about a 4 point better interes of all of this. Not only did I get the letter the day after buying this vehicle from a local bank that had told Naquin about a 4 point better interest rate, telling me that I could refi with them, I made a single call to another bank and took the nearly 11% rate Naquin told me I qualified for and cut it to 4.5%…nothing down…no extra costs… That’s a 6.5% lower rate folks. Saved me nearly $200 a month and cut 3 months off my loan and saved me over $12,000 in interest overall. I’m floored that car dealerships still are able to do this to people and not have some type of accountability for it. I will not be back EVER, and I also will make sure all of my connections know about what Naquin did to me and my family. Original Review starts here: Communication was just abysmal. At the point of sale on our first vehicle (1 of 5 that was purchased by me or a close friend/family member in 8 days), They only turned in my application to two banks, and because of that brought me what ended up being an awful interest-rate. I received a letter in the mail from one of the banks and they offered me four percentage points lower of an interest rate. I asked repeatedly the day of the sale if they would turn this into more banks and see what other offers they got back. They told me it wouldn’t make any difference, but guess what…it did. I just feel bad that I have recommended those that I love go here already, and that they may have ended up having the same issue. I was in car sales for five years so I know the questions to ask, but not everyone does. 0 out of 5 stars. WOULD NOT RECOMMEND More
If it was not for the jeep being what we wanted I would of walked out. The salesman Will, kind and helpful. To what he could do. There is no perks in buying from this dealership. I brought in a trade in wi of walked out. The salesman Will, kind and helpful. To what he could do. There is no perks in buying from this dealership. I brought in a trade in with a full tank of gas. Tom Naquin does not fill up tank at all. Nor any free oil change. The free car wash look old and dangerous. probably from the 60s or 70s. if you can find what you want somewhere else. Then go there. Customer satisfaction is not consider here. just the sale. More