Tom Pappas Toyota

Quality Service Went with Daughter to buy her first car. Not qualifying as a new buyer, a Lease-Option was explained as available to her. What a great idea. We wer Went with Daughter to buy her first car. Not qualifying as a new buyer, a Lease-Option was explained as available to her. What a great idea. We were not familiar with the process or the idea of Leasing over buying. So simple and stress free. Only needed to drive one car to fall in love. James listened to her needs and concerns and found the perfect cars to show to her. James Adams walked us thru the entire process and what to expect. Our daughter is thrilled with her new Prius C and we are thinking of Leasing our next vehicle as opposed to buying! AND working with James for all of our future transactions. Everyone at Pappas was a joy to work with. We cannot thank you enough. More

Great Sevice I have my Toyota serviced at Pappas. They have a great waiting area and you don't have to wait a long time. I use the discount coupons that are mailed I have my Toyota serviced at Pappas. They have a great waiting area and you don't have to wait a long time. I use the discount coupons that are mailed to me or I find one on line. The service is very friendly and professional . I have a 2000 Avalon and they have kept it rolling for 14 years. The service man always comes out and discusses any repairs that I might need and does not pressure you to have work done. More

Quality, courtesy, and professionalism at it's finest! I was searching for a new car that fit my needs and did a lot of internet research, so I narrowed my choices down to a few cars. The next chore was t I was searching for a new car that fit my needs and did a lot of internet research, so I narrowed my choices down to a few cars. The next chore was to find exactly the right car and dealership. I visited several dealers and drove a few of the cars and my search narrowed even further to a Toyota Camry Hybrid. After visiting a few Toyota dealers in the area, one stood out way above the others: Pappas Toyota in St.Peters! From the first visit, I was impressed with everything about the dealership, especially the salesman, Nick Yuede. He was very friendly and knowledgeable without any pressure and showed me all of the models and explained the different Camry models and the advantages of each. He also offered me to test drive any or all that I wanted to see which was the best fit. After that test drive I was hooked, what a great car. I liked everything about it. A few days later I brought my wife back to see the car and she loved it also. Then came the part of car buying that we all dread...making the deal. I was again impressed with Nick and the dealership because negotiation was quick and direct, no games! The dealer offers an additional warranty and Toyota's incentive of 0% financing for 5 yrs. and $1,000 cash back sealed the deal for us. I added a few extras on the car, pinstriping and body side molding, and the Zylon treatment on the paint and interior of the car. We had to bring the car back for that yesterday and again, I was greatly impressed with Bryan that took the time to explain everything and even arranged for the person doing the pinstriping to put a few different colors on the car to see which looked best. When we picked the car up after the addition of the extras, it looked better than ever! I saw Nick who came out with me to see it and seemed as happy as I was with the result. Pappas Toyota and their employees made this the most enjoyable car buying experience in my many years of doing this. Everything about the dealership, the sales, service, and the car exceeded my expectations! More

Avoid PAPPAS Toyota I was lied to, deceived, and verbally abused several times at this dealership by Gino Micallef over SUPPOSED "FREE" tires, which were mounted on my ca I was lied to, deceived, and verbally abused several times at this dealership by Gino Micallef over SUPPOSED "FREE" tires, which were mounted on my car at 35,000 miles. At point of new car purchase, I was assured that the tire program I agreed to participate in, would replace "like for like" tires on my car when they were needed. That was NOT the case. Free tires wound up costing me over $1,400 dollars, with the Pappas tires donated to charity on my part. I took my car somewhere else to purchase the "like for like" tires I was promised. I refer to this dealership as CRAP-xxx Toyota. I tell everyone I see with a Papper emblem on their car of my bad experience, and give them a business card to go to an HONEST dealership, in Seeger Toyota. Funny ... Seeger hears lots of complaints about Pappas, both in their sales and service. More

very pleased!! I will be back and I shall recommend everyone I was politely quoted a reasonable price and came in for the work. It ended up being even easier and they charged less than what was quoted and blew m I was politely quoted a reasonable price and came in for the work. It ended up being even easier and they charged less than what was quoted and blew my mind. I've been here before and haven't left dissapointed. Even though it's my only day off they made the guy getting work done to his car waiting in line a happy happy man. Thank you guys for being efficient and a pleasure to do business with. A new life long customer- Aaron lasky. Except the lady behind the desk felt uncomfortable giving me her last name to put on the review, and I'm not ugly or a creep hahaha. Oh well :) More

Worst ever overall expereince Service stops after purchase. 2014 Avalon is a piece of crap. Dealership does not care about their customers but making a sale. I have spent more time Service stops after purchase. 2014 Avalon is a piece of crap. Dealership does not care about their customers but making a sale. I have spent more time getting things "supposedly"fixed iin this car than anyone should have too. Not sure they even do anything to the car when they have it for hours on end. Avalon has a wind noise they cant fix, yet customer has to spend hours of their time to be there to "address" the. Total lack of sympathy and accountability of Toyota and dealership. There are plenty of Toyota dealers, go to one with a real service department, you have options. More

SERVICE ON SHIFT LOCK SOLENOID ASSEMBLY RECALL VEHICLE WAS PICKED UP AT MY RESIDENCE BY JIM NULL AND DELIVERED TO SHOP WHERE PAT REGAN TOOK IT FROM THERE AND HAD THE REPAIRS COMPLETED. JIM NULL TH VEHICLE WAS PICKED UP AT MY RESIDENCE BY JIM NULL AND DELIVERED TO SHOP WHERE PAT REGAN TOOK IT FROM THERE AND HAD THE REPAIRS COMPLETED. JIM NULL THEN RETURNED VEHICLE TO MY RESIDENCE. I DON'T KNOW ANYWHERE ELSE WHERE YOU CAN BEAT SERVICE LIKE THAT!!! More

Very good experience buying my first vehicle. I chose a 2014 Toyota Corolla S type. Despite having falling a bit short of the required credit score to get the 0.9% they gave me a tier bump and I was able 2014 Toyota Corolla S type. Despite having falling a bit short of the required credit score to get the 0.9% they gave me a tier bump and I was able to qualify for the promotional interest and drive out with my new vehicle. Thank you Pappas Toyota! More