Tom Pappas Toyota

Extremely helpful. Suggested multiple cars to test drive. Ended up purchasing a car he suggested that wasn’t even on my radar. Suggested multiple cars to test drive. Ended up purchasing a car he suggested that wasn’t even on my radar. More

Best experience I ever had with a dealer! Answered all my of my questions.Fast service! Answered all my of my questions.Fast service! More

Everyone was extremely helpful and friendly! I jus thought my first car and couldn’t have asked for a better experience. I jus thought my first car and couldn’t have asked for a better experience. More

Clean, professional place to buy a car. Multiple salesmen were willing to help and their knowledge went beyond the minimum in helping us find exactly what we wanted. Multiple salesmen were willing to help and their knowledge went beyond the minimum in helping us find exactly what we wanted. More

Overall we had a good experience with Pappas Toyota and would buy from them again. would buy from them again. More

We stopped by Pappas to look at a particular vehicle and Ryan Lauer went over all of the vehicle details with us and let us take one for a test drive. I wasn't really thrilled with the vehicle afterwards an Ryan Lauer went over all of the vehicle details with us and let us take one for a test drive. I wasn't really thrilled with the vehicle afterwards and, based upon what I told him I was looking for in a vehicle, Ryan suggested we take a Land Cruiser out for a drive. The drive sold me on the vehicle, but unfortunately none were in stock. Ryan was able to find the exact vehicle we were looking for that was inbound for the dealership and we put down a small deposit to lock it in for us. Ryan did a great job of keeping us up to date on where the vehicle was in the delivery process. Once it came in, Pappas gave us a very fair price on our trade-in. Ryan walked us through all of the vehicle's features and hooked up my smartphone for me. Brett made the finance process painless... in the past, at other dealerships, it has made us feel like we were being held hostage or were sitting through a timeshare pitch. The entire process has made us huge fans of Pappas and we will definitely check with Pappas (and Ryan) first for our next new vehicle purchase. More

The buying experience was wonderful. There was no pressure to buy anything that day. Ryan was professional, knowledgeable, and responsive to my needs and desires for a new truck. He d There was no pressure to buy anything that day. Ryan was professional, knowledgeable, and responsive to my needs and desires for a new truck. He did not try to oversell me anything. Ryan is a great representation of what Pappas is as a family-owned dealership focused on the customer and customer service. More

Worked with Ryan Lauer to find my new truck. No pressure at all. Ryan got me on a test drive with truck I was interested in and made the whole buying experience relatively painless. No pressure at all. Ryan got me on a test drive with truck I was interested in and made the whole buying experience relatively painless. More

Ryan was our salesman , and Bob Was the finance guy and both were just great. Very patient and helpful with all our questions and changing our minds! I don’t think the car buying experience could have been both were just great. Very patient and helpful with all our questions and changing our minds! I don’t think the car buying experience could have been better. A shoutout to Drew in the Service department too for helping us with the charging procedure. More

Ryan was my salesman and did an amazing job. Very nice made the process simple and easy Very nice made the process simple and easy More