Tom Pappas Toyota

I was determined to own a PT Cruiser again, having owned two in the past. I searched and researched and found one that I really liked and it was located at Pappas Toyota in St. Peters, Missouri. I inquired two in the past. I searched and researched and found one that I really liked and it was located at Pappas Toyota in St. Peters, Missouri. I inquired about the car and was contacted the next day by Emily. I explained that we lived in Illinois and for us to come to the dealership would mean a 230 mile drive, one way. Based on that, I shared with Emily how much I was willing to give money-wise plus my trade-in vehicle. She relayed my information to Mr. Alex Wallut and he agreed to my wishes. With that in place, we scheduled the day we would drive to St. Peters and hopefully make a trade. The next day we got a call from Nick Yuede to let us know he would be our contact person when we arrived at Pappas. He was actually outside in front of the dealership when we pulled in, as was the PT Cruiser I was hoping to trade for. The deal turned out to be even better than what we were expecting, what a pleasant surprise. Nick Yuede is one of the nicest young men we have had the pleasure of meeting, very polite, respectful, friendly and personable. He made us feel very comfortable and put me completely at ease, which is not easy because I always tend to get really tense during the car trading process. I had initiated and pursued this entire event because I just had to have another PT Cruiser. My husband had no problem with what I wanted or how far we would need to drive to make it happen, he's great about that sort of thing. In the end, Pappas realized that the car they were getting from us was a good one and they were happy with our trade. As for us, I traded down a year, sacrificed quite a few amenities, but ended up with a car I adore. It was a definite win-win for everyone. Nick Yuede and everyone else at the dealership that we had contact with plus the car I got made that drive 100% worthwhile. We would do it again without hesitation........if and when I can part with this PT Cruiser, that is. More

We have been doing business with Pappas Toyota since 1983 because we have always found the best deals, easiest financing and friendliest staff. We have purchase 7 vehicles from Pappas and the last six from because we have always found the best deals, easiest financing and friendliest staff. We have purchase 7 vehicles from Pappas and the last six from John Mason because he has always given us excellent pricing, trade-ins and service and has gone out of his way to help us when any questions arose. We have recommend Pappas Toyota as well as John Mason and several of our family and friends have purchased vehicles from Pappas and John Mason. More

Tony Overkamp and John Masson were great to work with in finding the Venza we wanted, and Mike Weaver was very organized and efficient in processing the sale. We really appreciated Lacey Munzer's patience finding the Venza we wanted, and Mike Weaver was very organized and efficient in processing the sale. We really appreciated Lacey Munzer's patience and knowledge in showing us how to operate the car, and especially all the techno-options with which we were totally unfamiliar. She was very clear and knowledgeable! There wasn't a question we asked, including mechanical, that she wasn't able to answer. All of these employees are an asset to the Pappas dealership. It was a pleasure doing business with all of them. Don & Marilyn Miramonti More

Megan was extremely helpful in finding a used car for my family that had all of the specifications we were looking for even though it seemed near impossible. She listened to our needs and searched until she family that had all of the specifications we were looking for even though it seemed near impossible. She listened to our needs and searched until she found the car that was just right for us ! The overall experience was outstanding, the customer service is top of the line. I would recommend this dealership and Megan Prinzi to any and every one. You will not be disappointed. More

Price listed online $9,995 for a 2007 Honda Odyssey Megan Prinzi confirmed price on the phone. Even now the price is listed on cargurus.com and pappas toyota.com as $9,995. When we made appointment and went Prinzi confirmed price on the phone. Even now the price is listed on cargurus.com and pappas toyota.com as $9,995. When we made appointment and went to the dealership. Megan still confirmed that on the computer yes the hona odyssey for $9,995 was still available in their inventory. So my husband test drove the vehicle while Megan began the paper work on our financing. When Megan brought out the paper work with the mounthly payment information my husband caught that the price on the contract was $11,999. When my husband asked about why the price went up Megan informed us it was because that was if you paid cash. My husband explained to Megan that the cash sale price was not indicated on their website or on car gurus website. Megan did not give us an answer. We weren't even informed over the many phone calls and emails we recieved. We wish we would of known this before we wasted our time on the 2 hour drive. I know 3 people right now looking to buy new/used cars. I will let them know to stay away from this dealership it is a waste of time and they are dishonest. Because of their dishonesty I am worried about all of our personal information we gave them like social security numbers ect. More

First off I would like to say that Tony Garner is an easy going and a non-pressure sales person and he possess's good product knowledge. I worked with him over a considerable time and he always allowed me to going and a non-pressure sales person and he possess's good product knowledge. I worked with him over a considerable time and he always allowed me to take my time. Now onto the rest of the story which occurred in July of 2013. I recently purchased purchased a used 2013 Toyota FJ cruiser from another dealerhip and discovered it was not the vehilce for me. So, I met with Tony Garner and his appraiser reviewed it and said they would give me $29,000 towards the purchase of a new vehicle. So, I did some testing driving and settled on a 4-Runner. When it came time to deal I selected a 4-Runner that costs $35,259 (MSRP price). So when I got down to bottom dollar numbers with the General Manager, they cut me a deal of $5,000 plus my FJ. That would mean I pay $36,000 for a $35,259 4-Runner. I found this disturbing as I was prepared to pay $3,000 and my FJ (assuming a price reduction of 9% off MSRP). Apparently, my $29,000 FJ lost value all of sudden. When I asked about this they gave me the rationale about their costs to put such a new used vehicle compared to the new FJs. Also, they cited the lack of sales of FJs. I am sure that is true. However, I took the $29,000 I was quoted by Tony as a solid number. Apparently, I was given false information. I did consult with Lou Fusz Toyota and Twin City Toyota and they shot me the real value of my trade up front. They weren't giving me $29,000 but at least they were honest. Bottom line: I would suggest going to another Toyota dealership. I personally felt like I was given false information to lure me into dealership. I am sure they were thinking I would make an emotional decision to pay more. I didn't. I ended up going to Bommarito Ford and getting an F-150. Bommarito gave me a good price and contacted a wholesaler to get me a better trade-in value. More

Mike Wagner was very patient with my ex-wife and I wanting to see and test as many vehicles as we needed in order to find the one I ended up liking. Then I got to bang the gong, and it sounded awesome wanting to see and test as many vehicles as we needed in order to find the one I ended up liking. Then I got to bang the gong, and it sounded awesome! More

I purchased a 2013 Toyota Camry SE from Tony Garner at Pappas Toyota. I read previous reviews about the dealership and have heard from many people who have worked with Tony in the past. Without a doubt Pappas Toyota. I read previous reviews about the dealership and have heard from many people who have worked with Tony in the past. Without a doubt they were spot on with their reviews. Tony gave me an amazing experience in their great showroom. I never felt pressured and didn't feel like I was just another average customer. This made me make the decision to buy the car. He helped me get a GREAT deal on the car and also gave me a deal on my trade that didn't make me feel like I had been taken advantage of. Everything was up front and very easy to work with. I have to say that Tony definantly was a huge reason that I purchased the car from Pappas. I encourage anyone who reads this review to go see Tony and get yourself in a new car!! More

I found my 2011 Dodge Durango on autotrader.com and then called the dealership to see if it was still available. Chrissy answered my call and she was very helpful and friendly. I came into the dealership called the dealership to see if it was still available. Chrissy answered my call and she was very helpful and friendly. I came into the dealership the next day and was set up with Ryan "Fergy" Ferguson. I have to say in my 20 years of buying cars that he was the most professional car sales person I have ever encountered. He did not pressure me at all and was very fair during the negotiations. He very clearly answered all of my questions and took the time to answer several more via text over the next two days. We agreed on terms and a price and I came back into the dealership a couple of days later to sign the paperwork. I was handed to Robert Holliday in finance who spelled out the details of my financing and got all the paperwork taken care of Robert was very friendly and professional as well. I will return to Pappas in the future when I need a vehicle and highly recommend Ryan "Fergy" Ferguson and the entire team at Pappas Toyota. Thank you for the great experience. KV More

Friendly staff, beautiful showroom, great experience. Jessica was fun to work with and made my 17 yr old daughter's day by including her in on the Corolla purchase.(graduation present for her) My brothe Jessica was fun to work with and made my 17 yr old daughter's day by including her in on the Corolla purchase.(graduation present for her) My brother-in-law bought three vehicles from Pappas, and now I see why. Thank you again! More