Tom Peacock Cadillac

I bought my 4th cadillac from Tom Peacock and have always had good service but I am not happy with the one I recently purchased on July 30, 2022. I bought a 2023 XT6 and the salesman told me that it didnt had good service but I am not happy with the one I recently purchased on July 30, 2022. I bought a 2023 XT6 and the salesman told me that it didnt have a chip for the backup camera but I should have it by Sept. Well here we are November and still nothing. I called service and they said I had to wait for a recall.. I paid good money for this car and frankly I am not happy with it. Something needs to be done! More

Roadside assistance, Mr Garth was sent to help. He was efficient and professional. Happy customer!!! He was efficient and professional. Happy customer!!! More

Once again your dealership hit a home run !!!! I drop my car off for warranty work Anders had me in and out in less than two hours for something I thought would take four !!!! I say the same thing every ti car off for warranty work Anders had me in and out in less than two hours for something I thought would take four !!!! I say the same thing every time Anders needs a raise !!!!!!! More

I have always purchased my Cadillacs from Tom Peacock and will continue to do so. Their Service Department is excellent. My daughter's Cadillac ATS had an issue with the A/C and they resolved the issue to will continue to do so. Their Service Department is excellent. My daughter's Cadillac ATS had an issue with the A/C and they resolved the issue to our satisfaction. Thanks Tom Peacock. You have a dedicated customer here and I will always recommend your dealership to all my family and friends. More

Took my vehicle in for service and they changed alternator and a sensor 2 days later vehicle had same issue. Took my vehicle back they changed my dash cluster and 2 days later very same issue. Spen alternator and a sensor 2 days later vehicle had same issue. Took my vehicle back they changed my dash cluster and 2 days later very same issue. Spent $2,300 to no success of vehicle being repaired. Not to mention that I've been out of a vehicle for over a month and a week and never was l offered a loaner. I could never get in contact with the service rep. I understand that cars can be complex at time but continue to pay for the same problem is not good business practice along with poor communication! J. Hampton More

Home of the bait and switch pricing and they will not accept outside financing because they want to charge you a higher rate so they can make more money. We showed up to buy a certified pre owned car at accept outside financing because they want to charge you a higher rate so they can make more money. We showed up to buy a certified pre owned car at their online asking price and were told that price didn't include conditioning or the certification for certified preowned warranty. When we finally agreed to a price they refused the check from our credit union stating we had to finance through them More

My sunroof was leaking I drop my car off on 5/8/21 picked up 5/12/21. Three weeks later I had the same problem with my car. I drop my car off 6/10/21 spear Pittman text on 6/18/21 @ 6:30 p.m stating that my up 5/12/21. Three weeks later I had the same problem with my car. I drop my car off 6/10/21 spear Pittman text on 6/18/21 @ 6:30 p.m stating that my car was ready. I called every day checking on my vehicle he couldn’t give me a pickup date. I asked if I could return the loaner car on my day off 6/23/21 because I work from 5:30 am to 7:00 p.m sometimes I have to work overtime. I received threats from spear Pittman my service advisor and Lori Jenkins. They called and texted twice a day sometimes at 12:00 a.m. I was told I would have to pay late fee and 75 dollar rental fee. I had to leave my job 3 hours early to return a loaner car. They were very unprofessional. More

Very poor service from Spear in service department after I found missing windshield washer cap after recent oil change . I ended up buying the 7 dollar part after 2 attempts I found missing windshield washer cap after recent oil change . I ended up buying the 7 dollar part after 2 attempts More

All staff were excellent and very friendly. They took extremely good care of me and I wil be coming back with any other car needs. extremely good care of me and I wil be coming back with any other car needs. More

Awesome Customer service, treated me with professionalism, the Dealership was beautiful. Robert B was the perfect salesman. I will refer friends & family as well. Thanks professionalism, the Dealership was beautiful. Robert B was the perfect salesman. I will refer friends & family as well. Thanks More