Tom Peacock Cadillac

These guys are very slick. They pretend that they are family people and combat veterans and that they care about all these things but they are xxxx bags. They convinced me t They pretend that they are family people and combat veterans and that they care about all these things but they are xxxx bags. They convinced me to buy an extended warranty telling me that it covered everything. The sales rep said I could cancel anytime in 30 days and get a full refund. I agreed to the $4,000+ charge and he rolled it into my loan. Within a week I had issues with the suspension and wheel bearings, which Mr. Castillo specifically said were covered. They are not. The warranty was fake. I immediately canceled. I canceled within 10 days of buying it and well within the 30 days. I was told the warranty was canceled on 12-7-25 and that the $4,000+ would be credited to my loan amount. Well, it is March, 2, 2026 and nothing has credited. I did get a notice that my warranty was canceled but the loan continues to accrue interest on the $4,000+. The dealership does not return my emails or phone calls. They basically stole over $4,000+ from me. I have now retained an attorney, at more expense, who told me he has seen this before. He feels confident we will get the money back plus legal fees. More

Had to call and text advisor several times with no response, I did not get a response until I called and asked for a manger. The manager took action and finally got me the answers I needed. I have nev response, I did not get a response until I called and asked for a manger. The manager took action and finally got me the answers I needed. I have never experienced this before at this dealership and it was not a great experience. More

I love the personal service and expertise. They are truly professional. Love my car, yes I would purchase another They are truly professional. Love my car, yes I would purchase another More

I have used this dealership more than 20 Years I liked very much. Friendly , good advice on car service . very much. Friendly , good advice on car service . More

Our service technician Mr. Alvis Young does an excellent job of explaining and caring for our vehicles. Alvis Young does an excellent job of explaining and caring for our vehicles. More

Great service advisor, excellent fast and quick service. They were informative about my repairs throughout the entire process. They were informative about my repairs throughout the entire process. More

Buying a vehicle from Tom Peacock Cadillac was one of my best experiences of purchasing a vehicle the customer service was excellent they walked you through the process very professional I would recommend e best experiences of purchasing a vehicle the customer service was excellent they walked you through the process very professional I would recommend everyone who want a new or pre owned vehicle to shop with Tom Peacock Cadillac they will find what you want an in a timely manner More

Great service department, very professional and helpful. Mr Spear my service advisor great to work with and very professional and knowledge Mr Spear my service advisor great to work with and very professional and knowledge More

Perfect service always from Mr. Spears. Always warm greetings and very professional. I request him to work with. He is very patient and has never rushed through my detail explanati Spears. Always warm greetings and very professional. I request him to work with. He is very patient and has never rushed through my detail explanations. He also has car wash before bringing up. Nice people in service period and the site is simply wonderful I enjoy taking car in for Dr. More