Tom Peacock Cadillac

I was very pleased with my dealings with Tom Peacock Cadillac. My Salesperson, Boris Ackerman, was very knowledgeable and helped me understand what I was buying. Never did I feel pressured and I can Cadillac. My Salesperson, Boris Ackerman, was very knowledgeable and helped me understand what I was buying. Never did I feel pressured and I can recommend him. I purchased a Demo 2020 XT5. I drove it home without noticing that one of the car mats was missing. Boris drove 55 miles down to deliver a new set of mats at no cost extra cost. Additionally, the finance officer, Alex Hinojosa explained the charges on the sales order, was very courteous, and I felt that I was treated fairly. Lake Jackson, TX More

Had an appointment Saturday with John To see used car to see a 2015 Cadillac. When we arrived John did not inform us car was sold past us off like trash. There was a manager that did try to remedy the situ see a 2015 Cadillac. When we arrived John did not inform us car was sold past us off like trash. There was a manager that did try to remedy the situation by Showing us another car , But no one could find the keys. I remember a Gray 2016 ATS out front and I was gonna take that for a test ride but also no one could find the keys. For a family business this is a horrible way to treat a family that Spent it's afternoon With you. I want to point out there also was a guy named Freddy that tried to make things better. I was very excited to come out there today because in July I was in a hit-and-run accident and I'm finally getting a car. Not what I expected. Final note I did not give Tom peacock 5 stars More

I went from San Antonio to Tom Peacock to buy a used Highlander that I had discussed for 3 days w Tiffany Aguirre. My financing was approved and a time set up to meet at dealer to purchase. As I got to Highlander that I had discussed for 3 days w Tiffany Aguirre. My financing was approved and a time set up to meet at dealer to purchase. As I got to Houston, I was texted that the vehicle sold that AM. I’m livid. Poor teamwork & communication. Day off wasted + gas. Zero ⭐️ Poor view of dealership. More

Boris Ackerman I highly recommend Tom Peacock Cadillac. After "not so positive" dealings with the service department of another Cadillac dealership........... I I highly recommend Tom Peacock Cadillac. After "not so positive" dealings with the service department of another Cadillac dealership........... I did a little more research on dealerships. Tom Peacock Cadillac had an " A + " rating with the BBB. And I totally "lucked out" when I walked into the showroom and was met by Boris Ackerman. Boris is a pleasure to work with. I feel that he went to extra effort to find me the color and equipment that I wanted on my 2020 XT5. He even searched dealership inventories outside the state. He assured me that he would get me the car I wanted and he did! I never felt pressured. I do believe Boris when he says that he will assist me in the future when I bring the car in for service etc. He isn't just interested in selling you a car! Boris is very personable and really goes out of his way to make sure that you have a positive experience. J. Lawrence August 2020 More

Great customer service No Hassle No pressure very relaxed environment. I enjoyed the entire experience, I would recommend this dealership to anyone who is interested In buyi No Hassle No pressure very relaxed environment. I enjoyed the entire experience, I would recommend this dealership to anyone who is interested In buying a Cadillac! More

Buy car with confidence without these two Buy any car from this dealership with confidence. I bought Preowned SRX three months ago. Ran in to some problems and "used" car salesman Dana and his Buy any car from this dealership with confidence. I bought Preowned SRX three months ago. Ran in to some problems and "used" car salesman Dana and his supervisor Thomas were of NO help or can I say "useless"? They don't return calls and gave me run around for THREE months. So if you want to buy preowned vehicle, stay away from these two. However, you can absolutely trust Steven, the GM of Tom Peacock. He took care of my problem in ten minutes and he was very pleasant too. I would recommend this place with confidence except those two bad apples in Toms barrel of employees. More

The sales person Walter Dillard went by what I expressed The sales person Walter Dillard went by what I expressed I wanted. Did not try a hard sales pitch. Courteous and helpful. Great follow up as well The sales person Walter Dillard went by what I expressed I wanted. Did not try a hard sales pitch. Courteous and helpful. Great follow up as well. More

I recently upgraded from my SRX to the fabulous XT5. I was very reluctant to do so but the warranty was up on my SRX so I had to decide if I was going to stick with the SRX for the long haul or get a new was very reluctant to do so but the warranty was up on my SRX so I had to decide if I was going to stick with the SRX for the long haul or get a new vehicle that would be under warranty. My salesman, Tommy Simon, was the best at helping me make the best decision for me and my lifestyle. Never once did he pressure me. He just presented me with all the facts so I could make an informed decision. He was very patient and answered all my questions and being the thorough detailed woman that I am, I had a lot of questions. At one point he even provided one of the managers for me talk to help me make the best decision. This is the fourth car my husband and I have bought from Tommy and we keep coming back to Tom Peacock because of Tommy He is honest, trust worthy, patient and an overall nice guy. We trust him with major financial decisions such as purchasing a vehicle. I highly recommend him to anyone. Tommy will be up front with you and tell it like it is. He will go to bat for you and there are no high pressure sales techniques with Tommy. Check him out today! More

Working with Tommy Simon was one of the best purchasing experiences that I have had. He was very knowledgeable and nice!! I'll be back again! experiences that I have had. He was very knowledgeable and nice!! I'll be back again! More

New Car Purchase I just purchase a new SUV from Tom Peacock Cadillac. This vehicle is my first Cadillac. Buying a new vehicle can be quite stressfull, but the experi I just purchase a new SUV from Tom Peacock Cadillac. This vehicle is my first Cadillac. Buying a new vehicle can be quite stressfull, but the experience was made stress free by the salesman, Boris Ackerman. Boris was very informative and knows the product he sells. All the other staff I interacted with during my visit and the buying process, were very pleasant. I am a satisfied customer. More