Tom Peacock Cadillac - Service Center

Great service, everyone was polite and adviser Renee was excellent. I will be back when I need service excellent. I will be back when I need service More

Excellent service and Tina worked to get a reduced price. I would recommend Tom Peacock. I would recommend Tom Peacock. More

Best Cadillac dealership in Houston! The customer service was so awesome, especially Joe he went above and beyond i could feel the empathy from him about my situation and I appreciated e The customer service was so awesome, especially Joe he went above and beyond i could feel the empathy from him about my situation and I appreciated every bit of it. From when I walked in to picking up my car it was such a pleasant experience, everyone was so humble and nice, and trust me it’s not like that at other Cadillac dealerships! More

Spear Pittman did a great job keeping me in the loop with the service on my Lyriq. Thank you so much! the service on my Lyriq. Thank you so much! More

Joe was very helpful and professional. I appreciate all the good service from this dealership. I will definitely recommend the dealership to friends and family. Thanks. I appreciate all the good service from this dealership. I will definitely recommend the dealership to friends and family. Thanks. More

My service writer Renee was very helpful and made my experience easy. I would definitely recommend her and this dealership. experience easy. I would definitely recommend her and this dealership. More

Had the car towed in without a specific appointment on a Monday morning. The Service Department worked us in and got us a loaner car until repairs were made. They also fixed an outstanding recall issue whi Monday morning. The Service Department worked us in and got us a loaner car until repairs were made. They also fixed an outstanding recall issue while the warranty repair work was being done, and we bought 4 new tires at the same time. The Service Representative (Alvis Young) communicated with us by phone and e-mail as the worked progressed with a full accounting of costs, so no surprises at the end. All the repairs and service items were completed by end of business on Wednesday, and we picked the car up on Thursday morning. A very good experience More

Dealership looks great. Service person was very good. Love the new waiting areas and fresh baked cookies Service person was very good. Love the new waiting areas and fresh baked cookies More

Worst costumer service I was under warranty and was charger 200 for reprogramming the windshield wipers after my battery was changed by them a month back and some my windshield wipers got de programmed charger 200 for reprogramming the windshield wipers after my battery was changed by them a month back and some my windshield wipers got de programmed. Worst customer service ever don’t believe any sales rep when u get car worked or the warranty they will still charge u. More

Thank you Ron Samples, great representative. He has helped us out and we appreciate him He has helped us out and we appreciate him More