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Tom Wood Ford

Indianapolis, IN

4.3
426 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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3130 E 96th St

Indianapolis, IN

46240

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Showing 426 reviews

August 11, 2022

This dealership is amazing! I dealt with Tammy Shaw and her customer service was stellar! Tammy was so genuine and made me feel like family. I would highly recommend this deal More

by Kerybery1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 11, 2022 -

Tom Wood Ford responded

We are blushing! Thanks for sharing your appreciation of Tom Wood Ford and of Tammy. When we see words like this, we know we're doing things right. Until next time!

August 10, 2022

Great experience from beginning to end. From the offer on my trade-in to signing the paperwork. No hassle, clean showroom, great people. Michael Baldwin was extremely professional and court More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Tom Wood Ford responded

We are delighted that Michael and our team gave you a five-star experience! Thank you for choosing Tom Wood Ford and for sharing your support on our page. Enjoy your new Ford Explorer!

August 10, 2022

Dalton was very helpful and knowledgeable! He answered all of my questions and made me feel welcome! More

by Vrm82295
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
Aug 10, 2022 -

Tom Wood Ford responded

Thank you for the 5-stars and shoutout to Dalton's stellar customer service! All of us at Tom Wood Ford hope you have an awesome day!

August 10, 2022

Dalton Brown was awesome! He answered all my silly questions. Thanks again for all your help! More

by chughes6689
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
Aug 10, 2022 -

Tom Wood Ford responded

It is gratifying to know that you had such a great time working with Dalton! Thank you for choosing Tom Wood Ford and for sharing your experience. Wishing you safe and happy driving ahead!

August 10, 2022

The service and staff were professional and patient. Tammy was extremely helpful and courteous. I highly recommend Tom Wood Ford. More

by Missy D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 10, 2022 -

Tom Wood Ford responded

Thank you for the review. We are happy to hear that the team was professional and pleasant. We appreciate the kind words, see you again next time here at Tom Wood Ford!

July 23, 2022

I want to make note for Patrick Wade and Hank Bainbridge-Blocker for their ultra professionalism and friendly attitude. They went above and beyond their service for us. Patrick treated us as frie More

by dragonsrule455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Wade, Hank Bainbridge-Blocker
Jul 25, 2022 -

Tom Wood Ford responded

Thank you for highlighting Patrick and Hank's hard work! It means a great deal that the Tom Wood Ford team was able to find you a car you're sure to love and we wish you many safe and happy miles. Have a great day!

July 15, 2022

Everyone was extremely kind and knowledgeable. Cherie went above and beyond to help my son with his first car purchase. More

by stephanie.1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie
Jul 15, 2022 -

Tom Wood Ford responded

Kind and knowledgeable is the type of service we aim to deliver, Stephanie! Thank you for the exceptional review and for allowing Tom Wood Ford to assist you - we wish your son many joyous miles in his first car!

July 02, 2022

Doing business with tom Wood is so fantastic, and I love the approach of Mr Justin Broeker More

by ayenialabi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG MOORE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Broeker
Jul 05, 2022 -

Tom Wood Ford responded

Thank you for this great rating and review! We appreciate your support of us here at Tom Wood Ford. We will pass your kind words along to Justin and our team!

June 15, 2022

Great Sales person (Rance) along with Finance manager Hank. They search the supply to find me a vehicle I liked More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rance Rogers
Jun 15, 2022 -

Tom Wood Ford responded

Thank you for your business, Bob! We are delighted that Rance and Hank helped you drive home from Tom Wood Ford in a great vehicle. Congratulations and safe travels!

June 14, 2022

My vehicle order was processed quickly and pick up went quickly as well. Highly recommend More

by JacobG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Tom Wood Ford responded

Jacob, we're glad your order was seamless from beginning to end! Thank you for the wonderful review and for trusting Tom Wood Ford with your business! Enjoy the new ride.

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