
Tom Wood Ford
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Wonderful!!! They exceeded my expectations!! Patrick Wade and Chris Parker went above and beyond and did everything possible for us. We felt like we were the only customers in the building. We got an amazing and Chris Parker went above and beyond and did everything possible for us. We felt like we were the only customers in the building. We got an amazing deal on a new vehicle. Tom wood is now our new dealership for my families vehicle needs. We highly recommend these guys!! More
Jordan did a good job of showing me around and helping me picking the car I ended up buying. There was at some point in the process, an issue that caused me to misunderstand the actual cost of the car. Excep picking the car I ended up buying. There was at some point in the process, an issue that caused me to misunderstand the actual cost of the car. Except for that, I would give the dealership five stars. More
Salesman was nice, quick, and polite. Financing was just as quick and polite. I was in a hurry and the salesman and finance guy were attentive and helped make it happen as quick and polite. I was in a hurry and the salesman and finance guy were attentive and helped make it happen More
Felt a little rushed, especially after signing the deal. Not willing to budge price on this older vehicle, but found good rate for loan. Decent overall Not willing to budge price on this older vehicle, but found good rate for loan. Decent overall More
I couldn’t have been happier with the service from beginning to end. It was a pleasure. Thank you to every one who assisted us beginning to end. It was a pleasure. Thank you to every one who assisted us More
Great dealership to work with. Kind and helpful. We decided to not trade our vehicle in right now. Would recommend buying from them, and would consider them for future purchase. decided to not trade our vehicle in right now. Would recommend buying from them, and would consider them for future purchase. More
Everyone was very pleasant and professional. This was the best car buying experience we have ever had! Salesman was very helpful making sure we were comfortable with the features of our new car! best car buying experience we have ever had! Salesman was very helpful making sure we were comfortable with the features of our new car! More
The service dept is understaffed, rude to customers and just plain incompetent. I gave them several chances. There is no communication and work I had done was wrong and I had to bring my car back repeatedl just plain incompetent. I gave them several chances. There is no communication and work I had done was wrong and I had to bring my car back repeatedly. Appointments aren’t kept and the excuse is someone didn’t show up. But again this is not communicated until 5:00 when your car is needed to get home. The service manager Jeremy and service employee Colin were rude, untruthful and not helpful. They make it very clear that you are not a valued customer. Beware if you choose to leave your hard earned vehicle with these folks and if you do, prepare to fight to get it back and in the shape you expected. I would go anywhere before going through this again. More
We were very pleased with our experience of buying a new vehicle and never dreamed we would drive away with the new vehicle the same day. Corey made the process as stress-free as possible. He was personable vehicle and never dreamed we would drive away with the new vehicle the same day. Corey made the process as stress-free as possible. He was personable and knowledgeable. He was patient, respectful, and answered all of our questions. Corey stressed to us several times to contact him with any questions or concerns in the future, which was reassuring and appreciated. Cherie was also a gem and wonderful to work with. More