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Tom Wood Ford
Indianapolis, IN
427 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 427 reviews
May 22, 2018
Great Service I've been taking my car to Tom Wood Ford for 3 years and they do a great job servicing my car. I always come back! I've been taking my car to Tom Wood Ford for 3 years and they do a great job servicing my car. I always come back! More
by Happy Customer
Employees Worked With
Joe (in Quick Lane)
May 22, 2018
Recent service Oil change, cabin air filter replacement, engine coolant exchange and bulb replacement. Great experience, with great customer service. Helpful staf Oil change, cabin air filter replacement, engine coolant exchange and bulb replacement. Great experience, with great customer service. Helpful staff. Called an Uber for when shuttle wasn’t running. More
by Fordedge2010
Employees Worked With
Brad Davis
May 18, 2018
Oil-Change, Tire Rotation, Check-Up My service specialist was polite, helpful, and walked me through the process. My vehicle was ready within a very reasonable amount of time, and I w My service specialist was polite, helpful, and walked me through the process. My vehicle was ready within a very reasonable amount of time, and I was pleased with the outcome. More
by Cathy
Employees Worked With
Joe Chappelow
May 18, 2018
2018 Ford F-150 Very friendly and Knowledgeable staff. Was a pleasure doing business with the folks at this dealership. I liked the covered area they use to go over Very friendly and Knowledgeable staff. Was a pleasure doing business with the folks at this dealership. I liked the covered area they use to go over the vehicle before driving off. Very nice facility. More
by Michael 150
Employees Worked With
Garrett Cunningham
May 16, 2018
Great service!!! Recently bought a Ford fusion from Tom Wood Ford and the sales team were very helpful and easy to work with. My wife bought a vehicle two years ago Recently bought a Ford fusion from Tom Wood Ford and the sales team were very helpful and easy to work with. My wife bought a vehicle two years ago from Tom Wood Lexus and she received excellent service More
by Montana
Employees Worked With
Kent Golden
May 15, 2018
Great Car Buying Experience at Tom Wood!! Ervin Scott at Tom Wood was awesome to work with. He helped me thru the process and made the lease trade in and new purchase easy and quick. I would h Ervin Scott at Tom Wood was awesome to work with. He helped me thru the process and made the lease trade in and new purchase easy and quick. I would highly recommend Seeing Ervin for a sales rep and Tom Wood Ford. More
by Emily
Employees Worked With
May 14, 2018
Fast and friendly I have never had an issue with Tom Wood Ford. The service is fast and reliable, and I always feel like the reps and mechanics are being truthful with I have never had an issue with Tom Wood Ford. The service is fast and reliable, and I always feel like the reps and mechanics are being truthful with their advice and pricing. More
by Awhaber
Employees Worked With
Cannot recall
May 11, 2018
Alignment The service was fantastic and quick lovely and clean waiting area. I was able to take my dog with me while I was there and they were friendly to him The service was fantastic and quick lovely and clean waiting area. I was able to take my dog with me while I was there and they were friendly to him also More
by Glenda
Employees Worked With
Dewayne
May 08, 2018
Easy As Pie We went with a specific vehicle in mind. Right off the bat, the staff there was great. Did the test drive, worked the numbers...about three hours late We went with a specific vehicle in mind. Right off the bat, the staff there was great. Did the test drive, worked the numbers...about three hours later, the vehicle that we wanted was ours. I would go back and I would recommend Tom Wood Ford @ 96th and Keystone to ANYONE. Our salesman, Garrett Cunningham, was such a pleasant, professional young man. That has not been our experience as of late with other dealerships but I'm gonna tell ya, he was AWESOME. Stephen Turner, the finance guy, was so genuine and so friendly. Both were very easy to talk to and they made the process easy. More
by indydebhep
Employees Worked With
Garrett Cunningham, Stephen Turner
April 27, 2018
Happy Finally got the friendly service that should have gotten from the beginning service writer went out of his way to help diagnose the problem my S U V w Finally got the friendly service that should have gotten from the beginning service writer went out of his way to help diagnose the problem my S U V was having will recommend Dewayne Hudson to anyone that needs there car service Thanks again. Teress Beikes More
by Happywomen😊😊
Employees Worked With
Dewayane Hudson
