Tom Wood Lexus

Luxury at it finest! My review started several weeks ago when my wife was thinking about getting her car updated to a newer year and model. This began when I met Joe and My review started several weeks ago when my wife was thinking about getting her car updated to a newer year and model. This began when I met Joe and he was immediately responsive to my or our needs prior to bringing here to the dealership. I sold her vehicle (400h) outright at a great price and then returned to have her drive the 450h and she loved the experiience. The vehicle has so much more than her 2008 and will take some learning to get use to but very pleased with the whole approach of not having to negotiate for the best deal. All the crew from sales to finance to service were as hospitable as me buying a Maserati. Thanks and we will be back in the future. More

Love Lexus Tom wood Phenomenal experience, very easy, no pressure. Go see Joe B. in new car sales. Excellent service, would definitely recommend to anyone looking for a n Phenomenal experience, very easy, no pressure. Go see Joe B. in new car sales. Excellent service, would definitely recommend to anyone looking for a new Lexus More

Joe Brumfield was awesome! Joe was extremely patient as I tried to decide on a color. Once I finally picked a vehicle I had to decide whether to buy or lease. We had SO many que Joe was extremely patient as I tried to decide on a color. Once I finally picked a vehicle I had to decide whether to buy or lease. We had SO many questions. He answered them. And I know some of our questions were asked a couple of times. We will DEFINITELY work with him again. More

Professional & Courteous Joe replied to my emails promptly & kept me up to date on the cars with which I was interested. He was always polite, professional & courteous. Zach Joe replied to my emails promptly & kept me up to date on the cars with which I was interested. He was always polite, professional & courteous. Zach was also helpful when Joe was unavailable. I would definitely work with Joe & Lexus again when I purchase my next car. More

Amazing experience . Welcoming dealership. Best dealership experience ever. Joe wasgreat to work with. He always made us feel at ease. I would recommend this dealership . Welcoming dealership. Best dealership experience ever. Joe wasgreat to work with. He always made us feel at ease. I would recommend this dealership to anyone. More

Great buying experience- thank you Betty Wills! We were very impressed with everything about this Lexus dealership- Betty was so professional and knowledgeable - it was a great experience working wi We were very impressed with everything about this Lexus dealership- Betty was so professional and knowledgeable - it was a great experience working with her. Also- Michael Drumwright was exceptional as well/ All in all- would recommend to family and friends More

Above and Beyond I have had an excellent experience with Tom Wood. I really want to mention how impressed I am with Alex. He has gone above and beyond to make sure my I have had an excellent experience with Tom Wood. I really want to mention how impressed I am with Alex. He has gone above and beyond to make sure my experience was perfect, even taking into his own hands some issues I had that another department should’ve been responsible for, he went out of his way to make sure I was taken care of. Thank you!! More

Another great experience Joe was awesome as always. Super helpful in finding the perfect car for my wife. The no sales pressure is refreshing. This is the second vehicle I hav Joe was awesome as always. Super helpful in finding the perfect car for my wife. The no sales pressure is refreshing. This is the second vehicle I have bought from him and won’t we the last. I would highly recommend Joe Brumfield to anyone looking for a new car. More

Amazing staff and deal This is the second time we've bought a Lexus from Tom Wood. Both vehicles were previously owned and certified. We were not at all treated like we we This is the second time we've bought a Lexus from Tom Wood. Both vehicles were previously owned and certified. We were not at all treated like we were buying a "used" car. We dealt with sales person, Betty Wills, both times. She is professional and very friendly. We were asked by at least four people if we wanted something to drink. This dealership has excellent prices. My husband and I imply could not be more pleased with our purchase! More

Great experience will return just because of Shannon Jackson in service department. I am buying a new lexus mainly because of the service dept. Great work experience will return just because of Shannon Jackson in service department. I am buying a new lexus mainly because of the service dept. Great work More