Tom Wood Lexus

10k service Tom Wood always great to work with. This is my fifth Lexus w/ Tom Wood. Previously owned a BMW and Mercedes- will always work w Tom Wood and Lexus Tom Wood always great to work with. This is my fifth Lexus w/ Tom Wood. Previously owned a BMW and Mercedes- will always work w Tom Wood and Lexus More

Great service A bit pricey, but top-shelf service. Worth it. Cody Schuler did a superb job. I hope to get him from now on. Communication was awesome. A bit pricey, but top-shelf service. Worth it. Cody Schuler did a superb job. I hope to get him from now on. Communication was awesome. More

Oil change Worked with Erin . Very nice and polite. Got oil change done while I waited. Also talked to Brandon Billeisen about a lease. He was very knowledgeable Worked with Erin . Very nice and polite. Got oil change done while I waited. Also talked to Brandon Billeisen about a lease. He was very knowledgeable and polite. More

Awesome experience buying my first Lexus! Ryan Morrow is a fabulous salesman and truly shows he cares about your needs and wants in a car! He made the process go smoothly and painless. I love Ryan Morrow is a fabulous salesman and truly shows he cares about your needs and wants in a car! He made the process go smoothly and painless. I love my car! More

Quick and nice Very helpful and clearly with paperwork very nice professional, willing to answer any questions. I very appreciate and enjoy my new car and recommend Very helpful and clearly with paperwork very nice professional, willing to answer any questions. I very appreciate and enjoy my new car and recommend to everybody thank you More

Perfect experience The new facility is the nicest I have ever seen. All of the employees are happy and efficient. Everything I needed was taken care of and I was given a The new facility is the nicest I have ever seen. All of the employees are happy and efficient. Everything I needed was taken care of and I was given a brand new loaner that opened my eyes to how nice the Lexus sedan is. More

30k mile checkup Completed on time and charged as quoted service rep was Friendly and efficient dealership was clean and uncluttered car was returned clean and freshl Completed on time and charged as quoted service rep was Friendly and efficient dealership was clean and uncluttered car was returned clean and freshly washed More

L/Certified Repair My Es 350 was bought one and a half years ago. There was a problem with the rear bumper which was not obvious until I drove the car for some time. I t My Es 350 was bought one and a half years ago. There was a problem with the rear bumper which was not obvious until I drove the car for some time. I took the car back to Tom Wood Lexus, they examined it and did reasonable fix. But the problem persisted. This month I took the car back again. This time, they took the length to change the whole bumper, lent me a new Es 350 while my car is in their shop. All these with no cost to me. The car they lent me mode it possible to carry on my routine painlessly. My sales woman Betty arranged the repair and appointed Brandon Krom as my contact person. Brandon is a super nice guy, he made my visit so easy and so pleasant. Travis and other personnel in the service department are all so friendly. It has been an excellent buying and service experience to me. I have recommended Tom Wood Lexus to many of my friends, especially the L/ Certified program (I haven't bought new car from them yet). They keep their promise for the program. I would recommend this dealer to others whom read my review. More

great service! Got absolutely great service from Greg Busche as coordinator and Oar as sevucdctechnician for both of my RXs. Wonderfully diagnosed a rattle and sque Got absolutely great service from Greg Busche as coordinator and Oar as sevucdctechnician for both of my RXs. Wonderfully diagnosed a rattle and squeak in my 2016 to include a test drive with me TJ ensurdcitcwax fixed to my satisfaction. Extremely courteous and prompt getting them done in a very busy day. More