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Tom Wood Lexus

Indianapolis, IN

4.8
1,258 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,258 Reviews of Tom Wood Lexus

June 08, 2026

Tom Wood Lexus employees have great customer service. The technicians communicate with the customer until the vehicle is complete. More

by PBJ 26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jun 09, 2026 -

Tom Wood Lexus responded

Thank you for sharing your feedback about our team! We hope to welcome you back to Tom Wood Lexus down the road. Take care!

June 08, 2026

Easy online appointments and confirmed. Website intuitive. Checking in on timeand courteous. Waiting area comfy. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Liz Smith
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Jun 09, 2026 -

Tom Wood Lexus responded

Hi Annie, thank you for your positive feedback! We're pleased you found our online system easy to navigate and appreciated our courteous team. We hope to see you again at Tom Wood Lexus!

June 06, 2026

Friendly customer service, keep up the good work, also I love the waiting area it’s very comfortable More

by jowanabluitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Report | Print
Jun 08, 2026 -

Tom Wood Lexus responded

Here at Tom Wood Lexus, we are always thankful for positive feedback from our customers. Thank you for your kind words!

June 06, 2026

Great service and a very good service tech , Travis Keller , who makes sure I am taken care of! More

by Rhaines057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Keller
Report | Print
Jun 08, 2026 -

Tom Wood Lexus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Tom Wood Lexus Team

June 04, 2026

Corbin is awesome! I would recommend him to everyone needing a nice and helpful service advisor. More

by Ry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin O, Alicia Crutcher, Katelyn Stahl, Michael Smith
Report | Print
Jun 05, 2026 -

Tom Wood Lexus responded

Hi Ry, thank you so much for the kind words about Corbin! We are thrilled to hear that he provided you with such helpful service. We truly appreciate your recommendation and look forward to seeing you again at Tom Wood Lexus.

June 04, 2026

Service was fast. Very friendly staff. I was happy with how I received my vehicle. More

by NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan
Report | Print
Jun 05, 2026 -

Tom Wood Lexus responded

Thank you for taking the time to review Tom Wood Lexus! It really means a lot to hear that you're happy.

June 04, 2026

Everything was great. Would highly recommend this dealership for anyone looking to purchase a car. More

by zedd2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Kilburn
Report | Print
Jun 04, 2026 -

Tom Wood Lexus responded

Congrats on your new car! We appreciate you choosing Tom Wood Lexus for your purchase. Drive safe!

June 02, 2026

Shanan is awesome. She is so professional, kind & thoughtful. She takes very great care of me as a customer. More

by julieadodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson
Report | Print
Jun 03, 2026 -

Tom Wood Lexus responded

Thank you for your feedback on Shanan's professionalism and kindness, Julie! We will pass along your kudos to her. See you next time at Tom Wood Lexus!

May 01, 2026

The service and sales departments are very knowledgeable and professional. I would recommend this dealership to anyone looking or great Lexus vehicles. More

by Kbwill4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
​Chris Voivodas
Report | Print
May 04, 2026 -

Tom Wood Lexus responded

Thank you for the recommendation of our team! We hope to welcome you back to Tom Wood Lexus again soon. Take care!

April 19, 2026

Salesperson was nice and informative. It was quick and easy to arrange a test drive. Ordering to purchasing was a smooth process. More

by Busy_trish
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Motley
Report | Print
Apr 20, 2026 -

Tom Wood Lexus responded

We're happy to hear the entire process was smooth, from test drive to purchase. Thank you for choosing Tom Wood Lexus, and congrats on your new car, Trish!

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