Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Tom Wood Lexus

Indianapolis, IN

4.9
1,182 Reviews
Call Dealership (317) 580-6888
View Awards

4610 E 96th St

Indianapolis, IN

46240

Directions

By Type

1,182 Reviews of Tom Wood Lexus

August 12, 2022

Friendly, direct, & concerned to provide good service. Keep you updated on progress of the vehicle. More

by danburke60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Busche
Report | Print
Aug 13, 2022 -

Tom Wood Lexus responded

This is what we love to see! Thanks for taking the time to leave Tom Wood Lexus a great review. Drive safely!

August 11, 2022

Great experience and a quick and efficient turnaround from our commitment to purchase the RX 350 to taking it off the lot. Mike our sales consultant was very good throughout the process. More

by Mjsmitty13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Soutendijk, Mike Word
Report | Print
Aug 12, 2022 -

Tom Wood Lexus responded

Thank you for the 5-stars! All of us at Tom Wood Lexus are elated to hear Mike and the team made your purchasing process a breeze. Enjoy your new Lexus RX 350!

Aug 12, 2022 -

Mjsmitty13 responded

👍👍👍

August 08, 2022

Professional and efficient describes the people I worked with at Tom Wood. Kept me informed all through the work. More

by clb6919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 08, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back!

August 05, 2022

Mike and team were very professional and personable. Mike estimated the service would be completed at 4:30 and it was. More

by Glwms45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCann
Report | Print
Aug 05, 2022 -

Tom Wood Lexus responded

Thanks for the five-star review for Tom Wood Lexus! We are glad that Mike delivered prompt, professional service. Safe travels!

August 04, 2022

We own three LEXUS products I’ll service that Tom Wood Lexus. The personnel and staff of been excellent in explaining what needs to be taken care of and do so in a very timely fashion with very quick upda More

by daniel r berner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dilts
Report | Print
Aug 05, 2022 -

Tom Wood Lexus responded

Daniel–We will definitely let Kevin and the team know how much you appreciate their stellar customer service. Thank you for taking the time to leave this review, and we look forward to seeing you again at Tom Wood Lexus!

August 01, 2022

Excellent service, Longer Saturday hours available, loaner car, good people to work with. Highly recommend More

by Atchawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bushe
Report | Print
Aug 01, 2022 -

Tom Wood Lexus responded

Thank you for your rave review of Tom Wood Lexus. We look forward to seeing you during your next service!

July 30, 2022

Mike McCann was very helpful to check to see if tire was under warranty and the staff were very efficient to complete the job quickly. I also appreciate car wash as well! Nice touch. More

by jmrussell27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota and Mike McCann
Report | Print
Aug 01, 2022 -

Tom Wood Lexus responded

We are so happy Mike was such a big help during your recent visit to Tom Wood Lexus! It's great to hear he made your service experience a total breeze. Thank you for the 5-stars, and have a great day!

July 29, 2022

Outstanding customer service, always greets me by my name and knows why I visited on a particular day. Beautiful, clean facility! Fast and efficient servicing of my vehicle! More

by Msurance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Green
Report | Print
Aug 01, 2022 -

Tom Wood Lexus responded

Thank you for the great review! Hearing that you had such an outstanding purchase experience working with the Tom Wood Lexus team made our day. Drive safely, and we hope to see you back!

July 24, 2022

Mike Mike Mike Mike Mike Mike Mike Mike Mike Mike Mike Mike Mike Mike mike More

by Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
Report | Print
Jul 25, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that Mike delivered a five-star experience. Drive safely, and we hope to see you back at Tom Wood Lexus!

July 23, 2022

Excellent service . All staff very friendly. Addressed concerns in very professional way. Would recommend to my friends. More

by mdmsaleem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanon Jackson
Report | Print
Jul 25, 2022 -

Tom Wood Lexus responded

Thanks for supporting Tom Wood Lexus with a fantastic review! We're thrilled our team delivered courteous, informative assistance. Until next time!

1
...
33
34
35
...
119