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Tom Wood Lexus

Indianapolis, IN

4.9
1,182 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,182 Reviews of Tom Wood Lexus

April 22, 2022

Kevin was knowledgeable helpful, listened well, looked up cost first, included any price change and made sure to talk to me first. I would recommend Lexus for sure especially Kevin and or Shannon More

by Baravindra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin at service
Report | Print
Apr 22, 2022 -

Tom Wood Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful experience working with Kevin, Shannon, and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

April 22, 2022

Took my car in for a road worthy check up, all was great, thanks Shanan Jackson! More

by marilyn.allison
Recommend Dealer
Yes
Employees Worked With
Jackson, Shanan
Report | Print
Apr 22, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Shanan and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

April 20, 2022

Everyone there is professional and they get me in an out as quickly as possible for routine maintenance. More

by Indy Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dilk
Report | Print
Apr 20, 2022 -

Tom Wood Lexus responded

We are thrilled that our team could provide such efficient, top-notch service! Thank you for choosing Tom Wood Lexus and for sharing your feedback. Drive safely until we see you next!

April 20, 2022

Travis did an awesome job walking through the repairs and keeping us informed on the status of the car. More

by Trek720ride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Kellar
Report | Print
Apr 20, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Travis. Drive safely, and we hope to see you back again at Tom Wood Lexus!

April 20, 2022

Outstanding communication with me about the service needed on my car. Outstanding overall caring for my car. I love the pickup and delivery service. Everyone was very polite and answered all my questio More

by maryscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Polhamus, Josh Kordes, Katelyn Stahl, Brooke Bell, Meredith Clason, Casey Capo, Yash Bansal
Report | Print
Apr 20, 2022 -

Tom Wood Lexus responded

We strive to make the service experience easy and efficient for our guests and it is gratifying to hear that we hit the mark! Thank you for choosing Tom Wood Lexus and for stopping by to share your feedback. Drive safely!

April 17, 2022

Excellent customer service, service work and keeping informed on progress of my repair. Would recommend this dealership for all Lexus owners and potential owners. More

by SC430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanan Jackson
Report | Print
Apr 18, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

April 17, 2022

Corey was wonderful to work with and I love my new Lexus NX 250, wow! More

by melindae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Thingelstad
Report | Print
Apr 18, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Tom Wood Lexus team. Drive safely in your new Lexus NX 250, and we hope to see you back again down the road!

April 14, 2022

The service at Tom Wood Lexus is always Superb! Cody S. Is my service advisor and he is always willing and able with a smile. More

by Abidewithme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Shuler
Report | Print
Apr 14, 2022 -

Tom Wood Lexus responded

Thank you for the review! We appreciate your business and trust in Cody to take care of your vehicle. See you next time!

April 13, 2022

Best service , friendliest staff , and best dealership to do business with in Indiana in my opinion . More

by dandtslaybaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Apr 14, 2022 -

Tom Wood Lexus responded

Your glowing review means so much to us! Thank you for choosing Tom Wood Lexus and for stopping by to share your experience. We look forward to your next visit!

April 11, 2022

Great salesperson, friendly and helpful, professional. I had used the service area before and had similar experience More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Apr 11, 2022 -

Tom Wood Lexus responded

We're glad the entire Tom Wood Lexus team is delivering the warm, courteous, and professional care we're known for, Tim! Thank you for your kind feedback and for dropping by to share - we hope to see you back again next time!

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