
Tom Wood Lexus
Indianapolis, IN
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1,180 Reviews of Tom Wood Lexus
At a time when customer service is greatly lacking, Tom Wood stands out proving great customer service and no pressure buying process. We are a repeat buyer and Tom Wood consistently delivers. Wood stands out proving great customer service and no pressure buying process. We are a repeat buyer and Tom Wood consistently delivers. More
My experience was 100 percent positive. Our salesperson was a treasure. We returned a leased car and drove off with another-our FIFTH Lexus-with amazing efficiency. was a treasure. We returned a leased car and drove off with another-our FIFTH Lexus-with amazing efficiency. More
For just a basic oil change and tire rotation it was extremely expensive. Even if you include the multi point inspection it is much cheaper elsewhere. Also, it should not take 2 1/2 hours to complete. extremely expensive. Even if you include the multi point inspection it is much cheaper elsewhere. Also, it should not take 2 1/2 hours to complete. Additionally, the process of getting a loaner was awkward when dropping my car off and when we picked up it was like a Chinese fire drill. Only one experience but was not impressed. More
Corey was an excellent salesman. He made the transaction very easy and seamless. He has been there for over 5 years and is probably one of the best sales people to work with. very easy and seamless. He has been there for over 5 years and is probably one of the best sales people to work with. More
Zach Soutendijk provided me with one of the best purchasing experiences I've ever had! It was so nice to go into a dealership and never feel like I was being taken advantage of. He explained everyth purchasing experiences I've ever had! It was so nice to go into a dealership and never feel like I was being taken advantage of. He explained everything very clearly, and I left with a better understanding of the entire process. I will be recommending Zach to anyone that needs a new car! More
Staff was courteous and professional. They explained and resolved the issues. A clean loaner car was provided as promised. I am pleased with their services. resolved the issues. A clean loaner car was provided as promised. I am pleased with their services. More
Our recent vehicle purchase from Tom Wood Lexus was exactly what we were looking for....professional, efficient and enjoyable! Thanks to the entire Tom Wood team! exactly what we were looking for....professional, efficient and enjoyable! Thanks to the entire Tom Wood team! More