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Tom Wood Lexus
Indianapolis, IN
1,180 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,180 Reviews of Tom Wood Lexus
December 13, 2020
Service was prompt as usual Personnel are professional Service was prompt as usual Personnel are professional and friendly Service area clean and waiting area comfortable I highly recommend Tom Wood Le Service was prompt as usual Personnel are professional and friendly Service area clean and waiting area comfortable I highly recommend Tom Wood Lexus for service More
by Gteatgrandma
Employees Worked With
Service
December 11, 2020
Tom Wood Lexus IS the best. I always feel I am being treated fairly. All reps have been friendly and helpful. Sometimes it seems they are a bit pricey but I understand it is a luxury dealership. Bet treated fairly. All reps have been friendly and helpful. Sometimes it seems they are a bit pricey but I understand it is a luxury dealership. Betty Wills has been great to work with. More
by Jane Barto
Employees Worked With
Betty Wills
December 09, 2020
Dakota did a great job explained everything. Got me set up with a loaner car and kept me updated through out the whole process. Very happy. up with a loaner car and kept me updated through out the whole process. Very happy. More
by Davidh
Employees Worked With
Brooke Bell, Meredith Clason
December 05, 2020
Car was serviced quickly and was presented back cleaned and vacuumed. Customer service was good and leaner vehicle was nice. The service was reasonably priced and vacuumed. Customer service was good and leaner vehicle was nice. The service was reasonably priced More
by SH
Employees Worked With
Travis Keller
November 26, 2020
Tom wood Lexus made our buying experience very easy and quick. We love our new SUV! Michael and Derrick were a pleasure to work with. Also Steve Card did a great job explaining the inside features of the c quick. We love our new SUV! Michael and Derrick were a pleasure to work with. Also Steve Card did a great job explaining the inside features of the car. Thank you! More
by bethachen
Employees Worked With
Steve Card, Derrick? ( in training), Mike Word
November 26, 2020
Excellent experience from our first visit until we drove off. Everyone was extremely professional. Excellent environment. I wish I wasn’t limited to 25 words. off. Everyone was extremely professional. Excellent environment. I wish I wasn’t limited to 25 words. More
by lawrence.gresh.jr
Employees Worked With
Brie - excellent, Steve-in technology- excellent , Zachary Soutendijk
November 24, 2020
I had a Great experience. I spoke with Dwayne the previous day and he totally facilitated my repair. At drop off they were aware I was coming and I was able to get a loaner for the repair. However previous day and he totally facilitated my repair. At drop off they were aware I was coming and I was able to get a loaner for the repair. However this is the 2nd water pump in 18 months. Seems strange! More
by Getabor
Employees Worked With
Brooke Bell
November 15, 2020
Incredible service, knowledgeable technicians and the kind of service I have come to expect at Lexus dealerships. Different than experience in Springfield Missouri - was terrible. kind of service I have come to expect at Lexus dealerships. Different than experience in Springfield Missouri - was terrible. More
by 1citzigjr
Employees Worked With
Sam Shobe
November 12, 2020
They treat their customers so well. It definitely makes you want to do business with them in the future. This time it was for a recall. The car was picked up by valet service and was returned repaired an you want to do business with them in the future. This time it was for a recall. The car was picked up by valet service and was returned repaired and cleaned inside and out with a full tank of gas More
by Woodyngreg
Employees Worked With
Who ever arranged the service for the recall.
