Tom Wood Lexus
Indianapolis, IN
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1,229 Reviews of Tom Wood Lexus
The staff was very friendly and courteous. Everyone was helpful and eager to please. I would definitely patronize Tom Wood Lexus again. We liked working with Mr Doug Rominger. helpful and eager to please. I would definitely patronize Tom Wood Lexus again. We liked working with Mr Doug Rominger. More
My service was excellent! Shanan did an excellent job. The loaner car program is a huge asset. I will return again and recommend Shanan. Thanks. The loaner car program is a huge asset. I will return again and recommend Shanan. Thanks. More
I have visited a lot of dealership in Indianapolis but Tom Wood Lexus without any doubt belongs to the top tier. There is always a touch of excellence in everything. My Advisor was the best in the dealer Tom Wood Lexus without any doubt belongs to the top tier. There is always a touch of excellence in everything. My Advisor was the best in the dealer pooship. More
Would recommend their service department without reservation! Sam in service is great! We live in Texas and our son is in college in Indiana with our Lexus. Sam has been great to work around our son reservation! Sam in service is great! We live in Texas and our son is in college in Indiana with our Lexus. Sam has been great to work around our son’s schedule and to work with me over the phone. We have dealt with a handful of Lexus dealerships in different states and Tom Wood has been by far the best. Sam doesn’t sell us service we don’t need and the service department has a great rewards program! More
Everything was done on-time. From the drop off and the loaner car waiting, to my service being finished. Additionally, their customer service was great, especially from Dakota. I felt the environment was loaner car waiting, to my service being finished. Additionally, their customer service was great, especially from Dakota. I felt the environment was safe and no one tried to sell me in additional services, but made me aware of suggestions. Much better experiences than years ago. More
An incredible experience, as always. Fast, efficient, and high level of expertise. Everything I’ve come to expect when I come here. Easily the best dealership around. high level of expertise. Everything I’ve come to expect when I come here. Easily the best dealership around. More
Attentive And efficient They did a great job of staying in contact with me, presenting me with options aligned with what I needed. Fast response with the financing options. I made the entire process smooth in contact with me, presenting me with options aligned with what I needed. Fast response with the financing options. I made the entire process smooth. More
Great friendly place would recommend , while waiting on Car to get service. The people were very friendly telling me where The snacks and drinks were located. Also asked if I wanted to use one of their c Car to get service. The people were very friendly telling me where The snacks and drinks were located. Also asked if I wanted to use one of their cars while I was waiting on my car to get done More
Quick and efficient service and excellent customer relations. Dakota is a people person they pays attention to details. Being a Lexus customer for over 25 years would never have my vehicles derived an relations. Dakota is a people person they pays attention to details. Being a Lexus customer for over 25 years would never have my vehicles derived anywhere else. I know they stand by their name. More
Tom Wood Lexus is a real game changer in the car buying experience. We purchased from out of state. Katelyn was in constant communication answering any questions we had and helping us get all the paperwo experience. We purchased from out of state. Katelyn was in constant communication answering any questions we had and helping us get all the paperwork squared away quickly. We drove up from Oklahoma and she came in on her day off to help us finalize the deal. Again, a great experience. The dealership is welcoming and friendly and the young lady at the front was incredibly helpful and pleasant. We love our car, know we got a great deal and highly recommend Tom Wood Lexus no matter where you live. More
















