
Tom Wood Lexus
Indianapolis, IN
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1,180 Reviews of Tom Wood Lexus
Cody is the best service person at Tom Wood Lexus....,professional, courteous and attentive to details. Can’t say enough good things about this dealership and staff. Lexus....,professional, courteous and attentive to details. Can’t say enough good things about this dealership and staff. More
Took my car in early Monday for 30,000 service and a couple of recalls. Had waited 6 weeks to make sure the parts were in. Service Advisor did not return any of my calls or texts. On Thursday, called couple of recalls. Had waited 6 weeks to make sure the parts were in. Service Advisor did not return any of my calls or texts. On Thursday, called service manager. Finally got my car on Thursday. Work not completed! More
It has been a while since I’ve bought a vehicle. I really felt the process was best car buying experience I’ve ever had. I came into contact with only 3 people and each person was professional and eager to a felt the process was best car buying experience I’ve ever had. I came into contact with only 3 people and each person was professional and eager to assure I felt comfortable and valued throughout. I am definitely recommending this dealership to my friends. More
Erin is always responsive and I appreciate her arranging pickup of my vehicle. I appreciate my vehicle being clean and delivered in a timely manner. pickup of my vehicle. I appreciate my vehicle being clean and delivered in a timely manner. More
been a loyal customer for 25+ years. service one of the main reasons i continue buying Lexus automobiles. the loaner car availability has become an issue once or twice where the service person could not lo main reasons i continue buying Lexus automobiles. the loaner car availability has become an issue once or twice where the service person could not locate the vehicle prearranged for me which took way too much of my time at drop off. More
Tom Wood Lexus experience was prompt and thorough. I would highly recommended their service dept. Cody took great care of the issues with my vehicle. would highly recommended their service dept. Cody took great care of the issues with my vehicle. More
Betty at Tom Wood Lexus was very professional and enthusiastic about the Lexus brand. Very informative and knowledgeable. She made the car buying experience fun !! enthusiastic about the Lexus brand. Very informative and knowledgeable. She made the car buying experience fun !! More
Sam was a pleasure to work with and very professional. He had everything ready for me when I dropped off my car early in the morning. The problem was diagnosed with a quote a few hours later. I would highly had everything ready for me when I dropped off my car early in the morning. The problem was diagnosed with a quote a few hours later. I would highly recommend him and this dealership. More
Always a great experience working with Joe. He honestly deserves any opportunities for promotion. I really have nothing else to say here but will meet 25 word requirement. deserves any opportunities for promotion. I really have nothing else to say here but will meet 25 word requirement. More
Cody was great and got me a loaner easily. He kept in touch with me during my service. I love Lexus! But adding on words to make the minimum is ridiculous touch with me during my service. I love Lexus! But adding on words to make the minimum is ridiculous More