Tom Wood Lexus
Indianapolis, IN
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1,229 Reviews of Tom Wood Lexus
Very professional employees. Elegant facility. Very helpful staff. Not the best trade in offer I received and 2% off MSRP is nothing! Could do better on pricing. helpful staff. Not the best trade in offer I received and 2% off MSRP is nothing! Could do better on pricing. More
Excellent service consultant and serviceCody Shuler Excellent service consultant and service Cody Shuler service consultant was very helpful. Everything was as transperant as promised.I would recommen Excellent service consultant and service Cody Shuler service consultant was very helpful. Everything was as transperant as promised.I would recommend this place to everybody More
Tom Wood Lexus was absolutely wonderful to work with. I would highly recommend them. The valet service was so friendly & accommodating. Very pleased with them. would highly recommend them. The valet service was so friendly & accommodating. Very pleased with them. More
The reps and technicians at Tom Wood Lexus are always respectful, professional, and efficient when servicing our vehicle. I would highly recommend them, especially to anyone owning a Lexus. respectful, professional, and efficient when servicing our vehicle. I would highly recommend them, especially to anyone owning a Lexus. More
Had a great experience at Tom Wood Lexus during my recent used car purchase. They were very busy on a Saturday morning but Betty asked other Sales Members to support me while she juggled multiple clients. used car purchase. They were very busy on a Saturday morning but Betty asked other Sales Members to support me while she juggled multiple clients. More
Personal and friendly service from the first time we walked in until we finished our purchase. The receptionist was extremely pleasant and very helpful. Good experience all around. walked in until we finished our purchase. The receptionist was extremely pleasant and very helpful. Good experience all around. More
Always 5 star customer service from Tom Wood Lexus! And being out of town customers they always provide a loaner. Always receive excellent customer service from beginning to end of appointment! Thank you! being out of town customers they always provide a loaner. Always receive excellent customer service from beginning to end of appointment! Thank you! More
Great service! The text service to make the spot was easy and efficient. The service people were great. There is a rattle in the dash and they said they didn’t hear it. Since it is so persistent, I question and efficient. The service people were great. There is a rattle in the dash and they said they didn’t hear it. Since it is so persistent, I question how hard they tried. Otherwise, great experience. More
As always, a Tom Wood dealership delivers a “total” experience. From initial phone conversation to driving off the lot! I hadn’t purchased a new car in 5 years so lots of changes in “the buying e experience. From initial phone conversation to driving off the lot! I hadn’t purchased a new car in 5 years so lots of changes in “the buying experience” because if industry adaptations to new environments. Biggest one being technology’s influence on buyer “information accessibility The price “is the price”. So now car buying has become “less of the haggling” and more of “does it fit the buyer budget?” I think I like it. More
















