Tom Wood Lexus

Professional and pleasant service I feel comfortable because I can trust Tom Wood Lexus. Each person in the process was knowledgeable and helpful and nice..... what I’ve learned to exp I feel comfortable because I can trust Tom Wood Lexus. Each person in the process was knowledgeable and helpful and nice..... what I’ve learned to expect over the years bringing my car here for service as well as my mom’s car. More

New Lexus ES I purchased a 2019 Lexus ES on May 30, 2019. I was very impressed with Alex Green, my Sales Consultant. He was very knowledgeable, respectful, patie I purchased a 2019 Lexus ES on May 30, 2019. I was very impressed with Alex Green, my Sales Consultant. He was very knowledgeable, respectful, patient, and charismatic. The whole transaction went without a “hitch “‘ and relatively quick. He went over all the functions of the car and answered all of my questions. He also invited me to call him, at anytime, if I had further questions. Overall, a very satisfying experience. More

“Lost but Found “ I talked to Alisha before driving from Greenwood to check out a Lexus. Due to holiday weekend and carb day at Indy 500 traffic was terrible plus const I talked to Alisha before driving from Greenwood to check out a Lexus. Due to holiday weekend and carb day at Indy 500 traffic was terrible plus construction made it worse. After over 1 1/2 hours trying to find the dealership, Alisha called to see if I was still coming and when she heard me crying, being lost and ready to turn back towards home, she put Joe on the phone to guide me to the dealership. The team stood outside watching for me and greeted me happily when I arrived. From there Joe took me for my test drive and he and Brie took care of me (even though it was a Friday night, after closing) and completed my transaction of my trade towards my new Lexus!! They were pleasant and went beyond what most people would do when they should of been heading home! I’ve owned a Lexus before so I know what a wonderful vehicle it is, but this experience was the best I have ever had with a team that gave me the best customer service as if I was the 1st customer of the day. Thank you to all those who helped me with my new vehicle, you all deserve high marks!!! Thank you Joe and Brie for being so dedicated to your customers and job. I’m sure Tom Wood Lexus realizes what a treasure they have in you both. More

The Very Best Experience Mr. Word was very professional and helpful when my wife and I came in. I will always recommend him to my friends and family when they’re looking for a Mr. Word was very professional and helpful when my wife and I came in. I will always recommend him to my friends and family when they’re looking for a car in the future. Excellent service! More

Positive experience... Thre entire team was very helpful, transparent, and patient as I navigated through both service needs and sales questions. This was my second visit to Thre entire team was very helpful, transparent, and patient as I navigated through both service needs and sales questions. This was my second visit to this dealership. More

Tom Wood Lexus rocks!!!! Fantastic - From the initial call with Meredith to arrange our appointment, to Mike giving us a brochure to wonderful Joe showing us GXs on the lot, s Fantastic - From the initial call with Meredith to arrange our appointment, to Mike giving us a brochure to wonderful Joe showing us GXs on the lot, swiftly getting us a test drive and making the deal happen all in 2 hours!!! Plus, once we realized there was an accidental ink make in the seat, Joe traveled to where we were and used a product to remove the mark. Joe is truly a great guy and gave use a 5-star Lexus buying experience!!! Thanks again Joe B! More

Easy to work with! We visited the dealership to purchase a used car for our daughter. It was a very good experience our sales representative was extremely professional a We visited the dealership to purchase a used car for our daughter. It was a very good experience our sales representative was extremely professional and went over and above for us. More