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Tom Wood Lexus
Indianapolis, IN
1,229 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,229 Reviews of Tom Wood Lexus
April 09, 2019
LOVE LEXUS Alex Green was fantastic and I love my new (to me) RX 350. He was professional and no pressure. I only felt he was trying to take care of what was im Alex Green was fantastic and I love my new (to me) RX 350. He was professional and no pressure. I only felt he was trying to take care of what was important to me. Highly recommend asking for Alex. More
by Bsquared
Employees Worked With
Alex Green
April 06, 2019
Great job!! Joe Brumfield and staff were great helping us with our new Lexus purchase. First class all the way. Will buy all our future Lexus here!! Joe Brumfield and staff were great helping us with our new Lexus purchase. First class all the way. Will buy all our future Lexus here!! More
by Gwconk
Employees Worked With
Joe Brumfield
April 05, 2019
Tom Wood Lexus = EXCELLENT!!! Tom Wood Lexus has always graciously provided top quality work, service, and professionalism with friendliness. Erin is excellent and efficient. Rick Tom Wood Lexus has always graciously provided top quality work, service, and professionalism with friendliness. Erin is excellent and efficient. Rick conveniently picks up my car and delivers. The maintenance crew is skilled and accurate. It is always a pleasure to work with this excellent team of professionals!! More
by Nikkilou
Employees Worked With
Erin and Rick
April 04, 2019
Awesome service I have say Corey who I worked with went far and beyond to get the deal done. I can't show enough appreciation. I would recommend Tom Wood Lexus to I have say Corey who I worked with went far and beyond to get the deal done. I can't show enough appreciation. I would recommend Tom Wood Lexus to everyone which I already have. I really felt that they cared about getting things done for me. Thank you again. More
by Soong
Employees Worked With
Corey Thingelstad
April 03, 2019
Great dealership! This dealership takes the stress out of car buying. I was so pleased with my experience with Joe. He gives you all the information up front, and makes This dealership takes the stress out of car buying. I was so pleased with my experience with Joe. He gives you all the information up front, and makes everything as transparent as possible. I recommend Joe and this dealership to anyone who’s in the market for a Lexus. More
by EmilyS
Employees Worked With
Alicia Crutcher, Joe Brumfield
April 03, 2019
Vastly improved service department In the past I had horrible experiences with the Service Department at Tom Wood Lexus. This service experience was excellent. My service rep kept me in In the past I had horrible experiences with the Service Department at Tom Wood Lexus. This service experience was excellent. My service rep kept me informed on progress. The rest of the staff were very friendly. The lounge area has been upgraded and is very pleasant and comfortable. I will now seriously consider buying a new Lexus from Tom Wood. More
by Madhatter51
Employees Worked With
Alex Green
March 29, 2019
Good experience Good service done in a timely manner and completed on schedule. Travis was helpful and made sure that only the items I requested to be serviced were t Good service done in a timely manner and completed on schedule. Travis was helpful and made sure that only the items I requested to be serviced were the ones that were completed. More
by Jrans
Employees Worked With
Travis
March 29, 2019
Maintenance Erin Maglinte always sets up the appointment at a convenient time and is efficient as well as knowledgeable and friendly. It is always a pleasant expe Erin Maglinte always sets up the appointment at a convenient time and is efficient as well as knowledgeable and friendly. It is always a pleasant experience. More
by RCFS2016
Employees Worked With
Erin Maglinte
March 27, 2019
Tom Wood Lexus Service Department We recently had our Lexus serviced through Tom Wood Lexus on 96th street In Indianapolis (also where we purchased the vehicle). Our service department We recently had our Lexus serviced through Tom Wood Lexus on 96th street In Indianapolis (also where we purchased the vehicle). Our service department consultant, Greg Busche, was once again a pleasure to work with and a great help in making sure the vehicle was properly serviced and back to us in a timely fashion. One part needed to be ordered and required that the car be kept overnight, and he made sure we had a loaner vehicle to use until it was ready. We can’t emphasize how well Greg, and the rest of the service department, make our experience with them as pleasurable as possible. More
by JudyMWA
Employees Worked With
Greg Busche
March 26, 2019
Salesperson did not know what they were doing. The salesperson takes the customer through the entire purchasing process at this dealership. Our salesperson was not knowledgible and proved inaccura The salesperson takes the customer through the entire purchasing process at this dealership. Our salesperson was not knowledgible and proved inaccurate information to us on more than one occassion. This lack,of knowledge and misleading information almost resulted in walking out of the entire deal and the dealership. More
by Seasoned buyer
Employees Worked With
Luke Lucas
