162 Reviews of Tom Wood Nissan - Service Center
Excellent Service Experience at Tom Wood Nissan I stopped in for a unscheduled service appointment at Tom Wood Nissan. They were prompt, thorough, professional, and very reasonably priced. They t I stopped in for a unscheduled service appointment at Tom Wood Nissan. They were prompt, thorough, professional, and very reasonably priced. They take a personal interest in customer satisfaction. More
Tim, Chip, and Dan did a great job. Rhoda Nissan dealership is much better than the Tom Wood Ford dealership. We enjoy the customer service. did a great job. Rhoda Nissan dealership is much better than the Tom Wood Ford dealership. We enjoy the customer service. More
Oil , lube, tire rotation. Maintenance service on our leased Murano. Worked with Alexis Cronkright. First meeting with her. Very pleasant young lady. Spent time visiting Maintenance service on our leased Murano. Worked with Alexis Cronkright. First meeting with her. Very pleasant young lady. Spent time visiting with our salesman, Mike Henderson. A-1 Representative of your dealership. Always a pleasure. More
Routine maintenance and wheel alignment My wife and I experienced excellent, professional, greeted with a smile service on a Saturday morning. We did not have an appointment and was still ab My wife and I experienced excellent, professional, greeted with a smile service on a Saturday morning. We did not have an appointment and was still able to get routine maintenance and a wheel alignment with minimal wait. The cost was very reasonable for this friendly service. I highly recommend Tom Wood Nissan. More
Friendly, knowledgeable, and professional Very trustworthy dealership and service department. I’ll never take my car/business anywhere else but Tom Wood Nissan. Very friendly and helpful staff Very trustworthy dealership and service department. I’ll never take my car/business anywhere else but Tom Wood Nissan. Very friendly and helpful staff. Did not try to sell me anything I didn’t need or want. The service department was focused on my needs and kept me informed. More
Super Service I had an issue with my pick up truck Eric took care of the problem kept me informed along the way and when I arrived to pick the truck up the team th I had an issue with my pick up truck Eric took care of the problem kept me informed along the way and when I arrived to pick the truck up the team there had washed and vacuumed my truck. Perfect! More
Not happy with how the service department handled this visit We were told the recall parts were in when appointment was made. when my daughtered Dropped the car off, she was told not all parts were in and had We were told the recall parts were in when appointment was made. when my daughtered Dropped the car off, she was told not all parts were in and had to leave the car at the dealer or sign a waiver in order to get the car back. They did give us a loaner but I was upset that they didn't relay this information prior to the visit. I'm still unhappy over the whole situation. More
Outstanding service. Every time i stopped at TW nissan the customer service had been excellent (service and sales). So I highly recommend this dealer to anyone interested Every time i stopped at TW nissan the customer service had been excellent (service and sales). So I highly recommend this dealer to anyone interested to buy a car or maintenance. More
Great over all service experience from drop off to pickup. Scheduling, drop off and pickup a snap. Quick crisp service. Every experience Ive had with a Tom Wood center have been outstanding. I would highly rec Scheduling, drop off and pickup a snap. Quick crisp service. Every experience Ive had with a Tom Wood center have been outstanding. I would highly recommend. More
Best customer service around I have to admit that I have never had such good service from a sales rep at a car dealership before. Normally, the sales person sells you a car and y I have to admit that I have never had such good service from a sales rep at a car dealership before. Normally, the sales person sells you a car and you are on your way, but that was not the case for me. First of all, I was not hounded day in and day out after looking for the first time. My sales experience was smooth as silk and I look forward to my next purchase in a few years. I just took my car in for service and how nice of my sales person to come and check in on how the car is treating me. I have never had such tremendous service at a dealership. Thank you to Todd' Lloyd for providing white glove customer service and making me one happy customer! I will be back in a few years to purchase from you again. More