Tom Wood Nissan - Service Center

Katie took great care of us throughout this entire grueling process. She was ways there to take our calls and deal with our concerns. She relayed our issues with the regional manager, and that person grueling process. She was ways there to take our calls and deal with our concerns. She relayed our issues with the regional manager, and that person was less than helpful. You should probably promote Katie to that position and maybe customers would stay happy and stuff would get accomplished. More

Great friendly service. Service was performed on time and correct. Prices were fair and no upsell pressure. Service was performed on time and correct. Prices were fair and no upsell pressure. More

Service was fast and professional. The staff was friendly as well. The building was clean The staff was friendly as well. The building was clean More

Adrian was very helpful and service was great as usual. I have purchased 5 Nissans here and serviced all here as well. Lifetime customer! I have purchased 5 Nissans here and serviced all here as well. Lifetime customer! More

Always helpful particularly in the maintenance department. I have been with Tom Wood for 7 years and have been very satisfied with the service. Katie is the best in the service department. department. I have been with Tom Wood for 7 years and have been very satisfied with the service. Katie is the best in the service department. More

They failed to diagnosis a dead alternator saying the problem was the battery. This resulted in my being stranded on the highway a second time when the new battery also failed because of the alternator. problem was the battery. This resulted in my being stranded on the highway a second time when the new battery also failed because of the alternator. Abject incompetence!! More

They are always friendly and helpful. Ethan went the extra mile to insure I was satisfied. Great guy. Ethan went the extra mile to insure I was satisfied. Great guy. More

great service as usual. Been working with Tom Wood Nissan since 2011 and have always gotten great service from great people. Been working with Tom Wood Nissan since 2011 and have always gotten great service from great people. More

Service was overall fantastic! I will be returning for future service needs. Thanks for all your hard work. I will be returning for future service needs. Thanks for all your hard work. More

Always great service here in a timely manner! Able to get in quickly and happy with the work done. We will always go back here! Able to get in quickly and happy with the work done. We will always go back here! More